Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carlos Rodriguez

Anaheim

Summary

Dynamic leader with extensive experience exceeding 10 years in recruitment, retail management, and restaurant operations.Skilled in optimizing store performance, delivering exceptional customer service and driving team productivity to meet sales goals. Accomplished in full-cycle recruiting and talent sourcing, effectively addressing staffing needs with high-caliber hires. Demonstrates strong skills in employee development, inventory oversight, and customer engagement. Passionate about building high-performing teams and achieving business growth through operational excellence and people focused strategies.

Overview

15
15
years of professional experience

Work History

Recruiter

PeopleScout
06.2022 - 08.2025
  • Supported FM Global and US Steel in roles across the US, Mexico, and Brazil- growing company size by 30%.
  • Conducted initial outreach and screening to assess candidate qualifications, interest and culture fit.
  • Traveled across the US for in-person career fairs and talent outreach.
  • Partnered with recruiters and hiring managers to understand hiring needs and define candidate profiles for various roles across engineering, insurance operations, and early career.
  • Source passive and active candidates through LinkedIn, Indeed, iCIMS, Handshake, NSBE, SHPE, SWE and SASE resume banks. Use Boolean searches for optimal candidate searches.
  • Maintained accurate candidate data and status updates in company ATS.
  • Tracked and reported sourcing metrics, including time-to-fill, interview rates, offers and pipeline diversity. Consistently in the 'Top 5' in the team for offers.
  • Analyze market trends, talent availability, and compensation benchmarks to inform recruitment strategy and consult hiring managers/compensation team.
  • Engaged candidates throughout the hiring process, ensuring a positive candidate experience.
  • Explained job duties, compensation and benefits to potential candidates.

Store Manager

Sunglass Hut (Luxottica)
Tustin
11.2015 - 06.2022
  • Managed day-to-day operations of a high-traffic sunglass retail store, ensuring exceptional customer service and delivering a premium shopping experience. Additionally, increased Chino Hills sales volume by $500,000.
  • Trained and coached staff on product knowledge, including lens technology, frame materials, polarized options, proper eyewear fitting and brand differentiators.
  • Achieved store sales goals every year as Store Manager. Drove sales performance by exceeding daily and monthly goals, tracking conversation rates, and motivating team members by actively coaching.
  • Maintained visually appealing and brand aligned merchandising displays in one with current promotions and seasonal trends.
  • Oversaw inventory control, including restocking, product rotation, and minimizing shrink of high value merchandise.
  • Built loyal customer base by promoting upscale client service, upselling accessories (spare parts, cases, care kits) and enrolling customers in loyalty and warranty programs.
  • Handle store banking, payroll, scheduling, and operational reporting with accuracy.

Kitchen Manager in Training

Chipotle
Newport Beach
11.2014 - 11.2015
  • Supervised all back-of-house operations, including food preparation, line cooking, and kitchen sanitation.
  • Managed and trained new team members in Chipotle's core values, food prep procedures, and customer experience.
  • Monitored food quality and consistency to uphold the restaurant's culinary standards and customer satisfaction.
  • Maintained food cost controls through efficient inventory, management of portion control, and staff training.

Assistant Manager

Quiznos
Cypress
06.2010 - 11.2014
  • Supported daily front and back-of-house operations to ensure smooth services.
  • Assisted the General Manager with hiring, training, and supervising team members to uphold service and cleanliness standards.
  • Conducted opening and closing procedures, including cash reconciliation, daily reporting, and inventory checks.
  • Helped manage labor and food costs, minimizing waste, and optimizing staff productivity.
  • Supported local marketing promotions, seasonal menu launches, and limited time offers.
  • Collaborated with service teams to ensure quality, consistency and time order delivery during peak hours.

Education

Associates in Arts - Economics

Cypress College
Cypress, CA
01.2024

Skills

  • Native proficiency: English/Spanish
  • Team management
  • Solution-oriented mindset
  • Performance and KPI tracking
  • Customer relationship management
  • Training and coaching

References

References available upon request.

Timeline

Recruiter

PeopleScout
06.2022 - 08.2025

Store Manager

Sunglass Hut (Luxottica)
11.2015 - 06.2022

Kitchen Manager in Training

Chipotle
11.2014 - 11.2015

Assistant Manager

Quiznos
06.2010 - 11.2014

Associates in Arts - Economics

Cypress College

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