Carlos Roman
Lockport,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Bindery Assistant
LSC Communications
Bolingbrook, IL
09.2006 - 01.2024
- Maintained high-quality standards for finished products through meticulous quality control inspections.
- Assisted in reducing production time by collaborating with the team to complete large-scale projects promptly.
- Contributed to a well-organized work environment by maintaining clean, safe, and efficient workspaces.
- Assisted in training new bindery staff on equipment operation, safety procedures, and best practices.
- Supported overall production goals by performing routine machine maintenance, minimizing downtime due to malfunctions or repairs.
- Reduced waste generated from binding operations through careful material management and utilization strategies.
- Maximized productivity within the department by cross-training on multiple pieces of bindery equipment for greater flexibility in task assignment.
- Assisted colleagues during peak periods or when faced with unexpected challenges, fostering a supportive and collaborative work environment.
- Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
- Checked all finished products to detect and correct uneven paper edges and dimensional errors.
- Checked final products for quality.
Cashier
Jewels Osco
Bolingbrook, IL
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Romeoville High
Romeoville, IL05.1985
Skills
- Customer Service
- Material handling
- Workplace safety practices
- ID Verification
- Product Recommendations
- Drawer Balancing
- Cash Handling
- Liquor Regulations and Compliance
- Merchandise Restocking
- Time Management Skills
- Quality Control Inspection
- Preventive maintenance
Timeline
Bindery Assistant
LSC Communications
09.2006 - 01.2024
Cashier
Jewels Osco
High School Diploma -
Romeoville High