Strong leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hi, I’m
Carlos Romero
Windsor,CO
Summary
Overview
19
years of professional experience
Work History
Micron Technology, Inc.
Customer Validation Lead
05.2013 - Current
Job overview
- Review and Evaluate FW changes to create complete Validation Test Plan
- Implement test plan and schedule work to be completed
- Performed work according to project schedules and high quality standards.
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
- Identify test gaps within validation and implement test coverage to close 100% test gaps identified
- Work with various groups in various locations to complete work and provide coverage of test gaps
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
City Of Greeley
Police Officer
01.2005 - 05.2013
Job overview
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Answered emergency calls for help from citizens and business owners.
- Apprehended offenders and conducted interviews and interrogations.
- Managed 10-20 calls of service per day while maintaining proactive police activities
Education
Colorado State UniversityFort Collins
Bachelor of Science from Public Management
12.2010
University Overview
Skills
- Customer Service and Assistance
- Client Relationships
- Inventory Accuracy
- Service Quality Improvement
- Customer Complaint Management
- Information Updates
- Microsoft Office
- Continuous Improvements
- New Process Integration
- Issue Resolution
Languages
Spanish
Limited Working
American Sign Language
Professional Working
Timeline
Customer Validation Lead
Micron Technology, Inc.
05.2013 - Current
Police Officer
City Of Greeley
01.2005 - 05.2013
Colorado State University
Bachelor of Science from Public Management
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