Carlos Rosales
San Antonio
Summary
As an accomplished Independent Business Owner at RockyCoco Pressure Washing LLC, I excelled in leveraging social media for brand growth and mastering customer service, significantly enhancing client satisfaction. My expertise in problem-solving and organizational skills led to the development of strategic business plans, driving sustained success.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Independent Business Owner
RockyCoco Pressure Washing LLC
02.2022 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Developed comprehensive business plans outlining short-and long-term objectives, guiding decision-making processes for sustained success.
- Increased client satisfaction by providing personalized business solutions and exceptional customer service.
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
Brandeis High School
San Antonio, TX05-2025
Skills
- Customer Service
- Change Management
- Price Structuring
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Effective leader
Accomplishments
Build my own business from the ground up. From the selection of tools to the communication and marketing strategies.
Gain a good rapport with neighbors on my work and completed a satisfaction survey to determine strong areas and areas of opportunities.
Languages
Spanish
Professional Working
Timeline
Independent Business Owner
RockyCoco Pressure Washing LLC
02.2022 - Current
Brandeis High School
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