Summary
Overview
Work History
Education
Skills
Timeline
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Carlos Rosales

Anaheim,CA

Summary

Highly motivated and dedicated job seeker with a strong work ethic. Determined to secure employment and make a positive impact. Skilled in fostering strong relationships with new team members. Proven track record in crew training. Known for reliability and excelling at managing multiple priorities while maintaining a positive attitude. Always willing to take on additional responsibilities, making a dependable candidate for any role.

Overview

7
7
years of professional experience

Work History

Retail Specialist

Disneyland Resort
07.2024 - Current
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Enhanced store reputation through friendly interactions with customers from diverse backgrounds.

Logistics Specialist

Broadcom Corporation
08.2023 - 10.2024
  • Created reports to provide insights into logistics operations and performance.
  • Built and established relationships with staff and vendors.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Maximized customer satisfaction with timely deliveries by coordinating closely with suppliers, carriers, and distribution centers.

Crew Member Trainer

Chipotle Mexican Grill
03.2021 - 06.2023
  • Set positive example for team members by providing high-quality, efficient back of the house services.
  • Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained current knowledge of all team position requirements.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Assisted other team members to achieve goals.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Campus Supervisor

Anaheim Unified School District
08.2018 - 08.2019
  • Determined course schedules and room assignments to optimize use of buildings and equipment.
  • Conferred with educators to identify current classroom concerns and diversify instructional strategies.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

Associate of Arts - Fashion Merchandising

Orange Coast College
Costa Mesa, CA
05-2027

High School Diploma -

Katella High School
05.2018

Skills

  • Bilingual
  • Strong Work Ethic
  • Customer Satisfaction
  • Shipment Coordinating
  • Merchandise display
  • Brand awareness
  • Store operations
  • POS operation
  • Excellent written and verbal communication
  • Strong communication and interpersonal skill
  • Team Leadership

Timeline

Retail Specialist

Disneyland Resort
07.2024 - Current

Logistics Specialist

Broadcom Corporation
08.2023 - 10.2024

Crew Member Trainer

Chipotle Mexican Grill
03.2021 - 06.2023

Campus Supervisor

Anaheim Unified School District
08.2018 - 08.2019

High School Diploma -

Katella High School

Associate of Arts - Fashion Merchandising

Orange Coast College

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Carlos Rosales