Carlos Rosario
Rockford,IL
Summary
Accomplished General Manager with a proven track record at Cambeck Petroleum Mobil, adept in operations management and leadership. Excelled in fostering team unity, enhancing customer relations, and driving profitability through strategic planning and problem resolution. Skilled in vendor relationships and staff management, achieving significant improvements in employee satisfaction and sales.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Cambeck Petroleum Mobil
03.2020 - 08.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager of Food Service
Carlito's Tacos
01.2019 - 03.2020
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
Security Site Supervisor
Allied Universal Security Services
01.2016 - 12.2018
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Removed unauthorized persons from facility grounds.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Managed team schedules to provide effective security coverage for building needs.
Caregiver
Department Of Rehabilitative Services
05.2011 - 06.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
High School Diploma -
Belvidere North High School
Belvidere, IL05-2014
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Training and coaching
- Staff management
- Customer relations
- Employee scheduling
- Vendor relationships
Certification
- Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager
Cambeck Petroleum Mobil
03.2020 - 08.2024
General Manager of Food Service
Carlito's Tacos
01.2019 - 03.2020
Security Site Supervisor
Allied Universal Security Services
01.2016 - 12.2018
Caregiver
Department Of Rehabilitative Services
05.2011 - 06.2017
High School Diploma -
Belvidere North High School
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