CARLOS RUVALCABA
Santa Fe,NM
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Reliable Cook brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Flying Tortilla
10.2023 - Current
- As an experienced professional with a proven track record of successfully overseeing operations and leading teams to achieve business objectives, I am a dedicated and results-driven General Manager with a passion for driving growth and delivering exceptional customer service
- My strategic vision, strong leadership skills, and ability to foster a positive work environment make me a valuable asset in any organization.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Kitchen Manager
The Pantry Rio
03.2021 - 09.2023
- Performed opening and closing procedures and side work duties according to station rotation assignment
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals
- Serviced guests with food and beverage requirements warmly, courteously and professionally
- Answered questions clearly regarding food and beverage preparation, recipe ingredients and allergens
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Carefully interviewed, selected, trained, and supervised staff
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime
- Developed unique events and special promotions to drive sales
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Line Cook
Piccolinos
10.2019 - 08.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Head Grill Cook
The Ranch House
05.2019 - 05.2020
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines
- Cleaned and maintained kitchen equipment regularly
- Maintained clean, organized grill stations for hygienic, orderly food preparation
- Stored and handled goods correctly to maintain freshness and condition
- Checked freshness and quality of ingredients
- Worked closely with other kitchen staff to facilitate timely completion of orders
- Monitored food temperatures for proper cooking and safe consumption
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards
- Grilled, cooked and fried foods such as french fries, eggs, and pancakes.
Line Cook (Breakfast)
Buffalo Thunder Resort Casino
03.2018 - 03.2020
- Assisted in developing new menu items to reflect restaurant's style and standards
- Interacted with guests to obtain feedback on product quality and service levels
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity
- Trained new kitchen staff on food safety, preparation and cooking techniques
- Prepared and cooked meals according to recipes and customer specifications.
Line Cook
Double Tree By Hilton
04.2017 - 03.2018
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions
- Prepared food items such as meats, poultry, and fish for frying purposes
- Trained new kitchen staff on food safety, preparation and cooking techniques
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Team Members Cook
Buffalo Thunder Resort & Casino
01.2016 - 03.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Operated register to process payments and collect cash payment for order totals
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
Monte Del Sol Charter High School
Santa Fe, NM03.2018
Skills
- Food Preparation and Safety
- Guest Satisfaction
- Delivering Orders to Guests
- Worker Training
- Kitchen Task Management
- Food and Beverage Preparation
- Guest Interaction
- Food Services
- Kitchen Sanitation
- Time Management
- Food Rotation
- Cleaning and Organization
- Grilling and Frying
- Food handling
- Supervising experience
- Cash handling
- Kitchen Management Experience
- Culinary Experience
Certification
- Bartender License
- Food Handler Certification
- Serve Safe Manager Food Handlers
Awards
Chef, 01/28/24, Souped Bowl winner in the savory category
Timeline
General Manager
Flying Tortilla
10.2023 - Current
Kitchen Manager
The Pantry Rio
03.2021 - 09.2023
Line Cook
Piccolinos
10.2019 - 08.2021
Head Grill Cook
The Ranch House
05.2019 - 05.2020
Line Cook (Breakfast)
Buffalo Thunder Resort Casino
03.2018 - 03.2020
Line Cook
Double Tree By Hilton
04.2017 - 03.2018
Team Members Cook
Buffalo Thunder Resort & Casino
01.2016 - 03.2017
High School Diploma -
Monte Del Sol Charter High School
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