Carlos Saenz
Dallas,USA
Overview
7
7
years of professional experience
1
1
Certification
Work History
Captain
Carbone Dallas
Dallas,TX
03.2026 - Current
- Executed polished tableside service techniques directly in front of guests to elevate the dining experience
- Collaborated closely with captain assistants, runners, and kitchen staff to ensure seamless, high-level service during peak operations
- Managed and delivered family-style coursing with precise timing, ensuring dishes were paced and shared appropriately across the table
Server
El Molino - Vandelay Hospitality
Dallas, TX
10.2025 - 04.2026
- Selected as part of the original opening team; assisted in launching the restaurant from soft opening through grand opening, adapting quickly to evolving systems and procedures.
- Navigated frequent menu changes and operational adjustments while maintaining high service standards and guest satisfaction.
Lead Server
Campisis
Dallas, TX
04.2023 - 07.2025
- Extensive knowledge of on site and off-site catering event organization, management of logistics, and communication with event managers and outside vendors.
- Formally trained new hires on menu items, computer systems and customer and company expectations.
Server
Gloria's Latin Cuisine
Dallas, TX
06.2022 - 02.2023
- Communicated requests between guests and cooks to ensure guest's requests were met.
- Consistently accurate data entry, payment processing, till reconciliation and preparing bank deposits.
Server
The Finch - MilkShake Concepts
Dallas, OR
06.2021 - 05.2022
- Handling cash, credit cards, and digital payments efficiently.
- Assisting customers with purchases, answering questions, and resolving complaints.
- Keeping the area organized and following health and safety standards.
Line Cook
Aloft Hotel
Dallas, TX
07.2020 - 05.2021
- Prepared and cooked a variety of dishes according to recipes and quality standards, ensuring consistent taste and presentation.
- Collaborated effectively with other kitchen staff to ensure smooth and efficient service, even during peak hours.
- Coordinated inventory management, ensuring stock levels met demand without excess waste.
Shift Lead
Jimmy John's
Dallas,Tx
09.2019 - 04.2020
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored new team members on operational procedures and customer service standards.
Education
Associates of Science - undefined
Dallas College at El Centro Campus
Dallas, TX01-2025
High School Graduate - undefined
School of Science and Engineering at Yvonne A. Ewell Magnet Center
Dallas, TX05-2022
Skills
- Effective Time Management
- Ability to Work Under Pressure
- Customer Service
- Computer Skills
- Experienced with Aloha POS
- Upselling and Sales Techinques
- Experienced with Toast POS
- Java Certified
- Experienced with Oracle POS
LANGUAGES
English
Spanish
Certification
- Food Handlers Certificate, 360TRAINING Learn2Serve Texas
- TABC certification, Texas Alcoholic Beverage Commission
Timeline
Captain
Carbone Dallas
03.2026 - Current
Server
El Molino - Vandelay Hospitality
10.2025 - 04.2026
Lead Server
Campisis
04.2023 - 07.2025
Server
Gloria's Latin Cuisine
06.2022 - 02.2023
Server
The Finch - MilkShake Concepts
06.2021 - 05.2022
Line Cook
Aloft Hotel
07.2020 - 05.2021
Shift Lead
Jimmy John's
09.2019 - 04.2020
Associates of Science - undefined
Dallas College at El Centro Campus
High School Graduate - undefined
School of Science and Engineering at Yvonne A. Ewell Magnet Center