Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carlos Salayandia

Aurora,CO

Summary

Dynamic Advanced Video Engineer with expertise in QAM, IPTV, and VOD systems at Charter Communications Inc. Proven track record in troubleshooting video impairments and implementing scalable video architectures. Strong analytical skills complemented by effective collaboration with cross-functional teams, ensuring seamless service launches and enhanced operational efficiency. SCTE DVEP, AWS certified.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Advanced Video Engineer IV

Charter Communications Inc
11.2017 - Current
  • Provide Tier II/Tier III support for video delivery systems including QAM, IPTV, VOD, DVR, and set-top boxes.
  • Monitor and troubleshoot linear broadcast channels, on-demand services, and cloud-based video platforms.
  • Analyze and resolve video outages and impairments (pixelation, tiling, black screen, audio loss, macroblocking).
  • Work with QAM modulators, edge QAMs, multiplexers, encoders, and transcoders to maintain service availability.
  • Support video back office systems (provisioning, authorization, DRM, CAS/conditional access, VOD and SDV).
  • Investigate alarms from monitoring platforms (Sentry, IneoQuest, Tektronix, Imagine, QAM analyzers).
  • Assist field technicians with escalations related to STBs, DVRs, CableCARDs, and VOD platforms.
  • Perform headend and hub troubleshooting for RF, IP multicast, and unicast video streams.
  • Collaborate with engineering and vendor teams on system upgrades, patches, and service activations.
  • Document root cause analysis, update knowledge base, and recommend permanent fixes for recurring issues.
  • Provided multiple hours of training sessions for Tier II teams for various topics and technologies including CAS (DAC) and components (vRADD, OM, NC, RPD, BST) SDV (SVOM, SVM and ERM)

Planning and Implementation Video Engineer

Izzi Telecommunications
03.2015 - 10.2017
  • Designed and implemented video distribution architectures (linear TV, VOD, IPTV, Cloud DVR) across headend and regional hub sites.
  • Planned capacity and resources for QAM/IP video transport, ensuring scalability for new channels and services.
  • Coordinated integration of encoders, transcoders, multiplexers, and edge QAMs (Envivio, Ateme, Harmonic, Arris, Cisco).
  • Supported deployment and migration of legacy QAM-based video to IP-based delivery platforms.
  • Conducted proof of concept (POC) and lab testing for new video technologies, DRM/CAS platforms, and set-top box software.
  • Collaborated with vendors and engineering teams to evaluate and select video equipment for large-scale rollouts.
  • Developed implementation plans, MOPs (Methods of Procedure), and rollback strategies for video service activations.
  • Performed system acceptance testing and validated service quality before production rollout.
  • Partnered with operations and support centers to hand off projects and provide knowledge transfer.
  • Monitored project timelines, budgets, and resource allocation to ensure on-time service launches.
  • Documented system designs, network diagrams, and configuration standards for video infrastructure.
  • Participated in cross-functional initiatives with product, engineering, and NOC teams to support new service launches.

Education

Bachelor of Arts - Information Technology

Instituto Tecnologico De Parral
Hidalgo Del Parral, Chihuahua, Mexico
04-2008

Skills

    SCTE Digital Video Engineering Professional (DVEP)
    AWS Certified Cloud Practitioner
    Envivio Encoders Technical Certification

    Video Platforms: QAM, IPTV, VOD, Cloud DVR, Set-Top Boxes
    Signal/Protocols: MPEG-TS, SCTE Standards, QAM64/256, RF Spectrum Analysis
    Monitoring Tools: IneoQuest, Tektronix Sentry, Imagine, Wireshark
    Hardware: Edge QAMs (Arris, Cisco, Harmonic), Envivio/Imagine/Ateme Encoders
    Networking: Multicast (IGMP, PIM), UDP/RTP/RTSP, TCP/IP
    CAS/DRM: Verimatrix, Cisco/NDS VideoGuard, Irdeto, Widevine
    Systems: Linux/Unix, Windows Server, OSS/BSS, Back-Office Video Systems

  • Commscope DAC & components
  • VOD backoffice (CMM, MBO)
  • VOD concurrent and Synamedia CDSM, vaults, streamers
  • Bulk Encryptors (Apex3kNE, vDCM, Netcrypts)
  • CAP 1000, DCM, vDCM,
  • IP Video packaging solutions (Mediakind Halo, Broadpeak, Imagine)

Certification

  • AWS Certified Cloud Practitioner
  • SCTE Digital Video Engineer Professional

Languages

Spanish
Native or Bilingual

Timeline

Advanced Video Engineer IV

Charter Communications Inc
11.2017 - Current

Planning and Implementation Video Engineer

Izzi Telecommunications
03.2015 - 10.2017

Bachelor of Arts - Information Technology

Instituto Tecnologico De Parral

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