Carlos Sanchez
Groves,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction.
Overview
16
16
years of professional experience
Work History
Director
The Grand Condo Association
03.2018 - 08.2023
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored and coordinated workflows to optimize resources.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Pipefitter
Fluor Corporation
02.2017 - 01.2018
- Followed safe work practices, which included fall protection and personal protective equipment.
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
- Installed new systems and connected piping to existing components by welding, bolting and threading.
Front Desk Agent
La Quinta Inn & Suites In
12.2012 - 12.2016
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Receptionist
Cooperativa De Viviendas San Francisco
05.2007 - 05.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
Education
Bachelor of Arts - Cooperativism
University of Puerto Rico
San Juan, PRSkills
- Personnel Activity Coordination
- Organization Skills
- Spanish Interpreting
- Time Management
- Schedule Preparation
- Team Leadership
Languages
Spanish
Native or Bilingual
Timeline
Director
The Grand Condo Association
03.2018 - 08.2023
Pipefitter
Fluor Corporation
02.2017 - 01.2018
Front Desk Agent
La Quinta Inn & Suites In
12.2012 - 12.2016
Receptionist
Cooperativa De Viviendas San Francisco
05.2007 - 05.2010
Bachelor of Arts - Cooperativism
University of Puerto Rico
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