Carlos Sanchez
South San Francisco,CA
Summary
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Wingstop
Richmond, CA
02.2020 - 06.2023
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Created and maintained accurate inventory records to ensure proper ordering of food items.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Coordinated with suppliers to ensure timely delivery of orders according to specifications.
Cashier
Carniceria Tepa
South San Francisco, CA
02.2021 - 05.2022
- Assisted customers over the phone regarding store operations, product information and order placement.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Counted and balanced cashier drawers.
- Balanced daily transactions on a computerized point-of-sale system.
- Built and maintained productive relationships with employees.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered phone calls to assist customers with questions and orders.
Rental Sales Agent
NU Car Rentals
Burlingame, CA
08.2018 - 01.2020
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Explained policies and reviewed documentation to obtain signatures.
- Collected money, provided change and recorded transactions on receipts.
- Provided accurate estimates on rental rates based on length of time needed by customer.
- Handled customer complaints promptly and professionally to maintain a high level of customer satisfaction.
- Drafted contracts, explained terms to customers and acquired signatures.
- Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
- Completed paperwork such as rental agreements, credit card forms, accident reports. accurately and efficiently.
Education
High School Diploma -
South San Francisco High School
South San Francisco, CA05-2018
Skills
- Employee Scheduling
- Employee Performance Evaluations
- Sales Monitoring
- Operations Management
- Staff Management
- Customer Relations
- Customer Assistance
- Payment Processing
- Customer Service
- Cash Handling
- Data Entry
- Multitasking
- Time Management
- Organization
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Cashier
Carniceria Tepa
02.2021 - 05.2022
Assistant Manager
Wingstop
02.2020 - 06.2023
Rental Sales Agent
NU Car Rentals
08.2018 - 01.2020
High School Diploma -
South San Francisco High School
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