Carlos Santana
Allentown,PA
Summary
Talented Truck Driver with good route planning, payment handling and customer service skills. Offering over 5 years of experience and basic maintenance knowledge, with Tractor Trailer and dry van and reefer trailers. Performance-driven and detail-oriented with methodical approach to following through on every need. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Service Technician
JCS Low Voltage
Shillington, PA
04.2024 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Class A CDL Truck Driver
Saddle Creek Logistics
Lakeland, FL
07.2022 - 03.2024
- Operated with safety and skill to avoid accidents and delays.
- Kept in close contact with dispatch team to make quick route adjustments and add new stops.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
Class A Truck Driver, OTR
DTS INC
Overland Park, KS
06.2020 - 06.2022
- Reduced fuel consumption with strategic route planning and efficient driving techniques.
- Provided outstanding customer service with prompt communication, professionalism, and issue resolution when necessary.
- Enhanced delivery efficiency by planning and executing optimal routes for long-haul trips.
- Maintained excellent safety record by adhering to company policies and Federal Motor Carrier Safety Regulations.
Class A CDL Driver
OG Trucking
Windsor, CT
03.2020 - 06.2020
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
- Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
Class A CDL Driver
Las Reynas Express
Bridgeport, CT
01.2020 - 03.2020
- Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
- Managed time efficiently during multi-stop trips to ensure timely completion of assigned duties within established deadlines.
Field Service Technician
Oversightt Integrated Security
Yonkers, NY
06.2019 - 11.2019
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
Education
Truck Driving School -
New England Tractor Trailer Training School
Bridgeport, CA10.2019
High School Diploma -
Los Trinitarios 2
Dominican Republic06.2015
Skills
- Class A Commercial Driver's License
- Cargo Handling
- DOT Compliance
- Delivery Scheduling
- Trailer maintenance
- Truck Driving
- Heavy Lifting
- Safe Driving Practices
- Tractor-trailer driving specialist
- Forklift Certified
- Installation and maintenance
- Technical Support
- Repair and Installation
Certification
- CDL Class A License
- Forklift Certified
Languages
Spanish
Native or Bilingual
Timeline
Field Service Technician
JCS Low Voltage
04.2024 - Current
Class A CDL Truck Driver
Saddle Creek Logistics
07.2022 - 03.2024
Class A Truck Driver, OTR
DTS INC
06.2020 - 06.2022
Class A CDL Driver
OG Trucking
03.2020 - 06.2020
Class A CDL Driver
Las Reynas Express
01.2020 - 03.2020
Field Service Technician
Oversightt Integrated Security
06.2019 - 11.2019
Truck Driving School -
New England Tractor Trailer Training School
High School Diploma -
Los Trinitarios 2