Carlos Santana
North Bergen
Summary
Dynamic and versatile professional with a proven track record at NRS and Del Porto Ristorante, excelling in customer service and document management. Mastered organization and prioritization, enhancing office efficiency and support. Demonstrated exceptional verbal communication in Spanish as a native language , ensuring clear and effective interaction with clients and teams. Achieved significant improvements in workflow and customer satisfaction. Also training as a pier dispatcher
Overview
2
2
years of professional experience
Work History
Clerical Worker
NRS
09.2023 - 12.2024
- Provided exceptional customer service to both external clients and internal staff, addressing inquiries promptly and professionally.
- Developed effective time management skills by prioritizing tasks according to urgency and importance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Demonstrated versatility in handling diverse clerical tasks including scheduling appointments, answering phones, and coordinating travel arrangements.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Cook's Assistant
Del Porto Ristorante
01.2023 - 09.2023
- Cleaned and maintained work areas, equipment and utensils.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Followed food safety practices and sanitation guidelines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained composure and work quality while under stress.
- Assisted in setting up and breaking down kitchen stations.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Stocked and rotated food items according to expiration dates.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
Education
Bachelor Of Sciences -
Jose Gregorio Martinez
Cuba07.2012
Skills
- Organization and prioritization
- Verbal communication
- Scheduling appointments
- Filing systems
- Documentation and reporting
- Document management
- File organization
- Excel spreadsheets
- Data entry
- Customer service
- Office management
- Filing and data archiving
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Clerical Worker
NRS
09.2023 - 12.2024
Cook's Assistant
Del Porto Ristorante
01.2023 - 09.2023
Bachelor Of Sciences -
Jose Gregorio Martinez
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