Carlos Santos Morales
POMPANOBEACH
Summary
Productive Control Room Operator with many years of experience in system management and operation. Delivers safe and efficient operations and personnel and equipment safety. Strong leadership and excellent oral and written communication skills, problem-solving and making good decisions.
Overview
16
16
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Control room operator/Assistant Supervisor
Oldcastle APG
POMPANOBEACH
02.2022 - Current
- Operated control systems to monitor production processes efficiently.
- Coordinated with team members to ensure adherence to safety protocols.
- Conducted routine inspections of equipment for optimal performance.
- Assisted in troubleshooting issues to minimize downtime in operations.
- Recorded and reported shift data for production tracking purposes.
- Communicated effectively with supervisors regarding operational status updates.
- Trained new operators on standard procedures and safety measures.
- Trained new personnel on proper operation of control room systems.
- Responded quickly to alarms and system failures, taking appropriate action to resolve them promptly.
- Provided support to other departments within the organization as needed.
- Communicated effectively with other team members regarding changes or updates related to production operations.
- Assisted in scheduling shifts and managing workforce allocation.
- Scheduled work hours for employees based on store traffic patterns.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Implemented new operational procedures, increasing efficiency.
Food Quality Control Supervisor
Rótelas Italian Bakery
La Vista
08.2018 - 01.2021
- Conducted regular inspections of products to ensure compliance with quality standards.
- Supervised team members in daily quality control operations and procedures.
- Implemented corrective actions for non-conforming products to maintain quality integrity.
- Collaborated with production teams to identify and resolve quality-related issues effectively.
- Conducted inspections with quality control team members.
- Developed and implemented Quality Control procedures to ensure product reliability.
- Participated in internal audits as well as third-party vendor audits.
- Maintained current knowledge of industry standards related to quality assurance.
- Documented all inspection results in the company database system.
- Trained new employees on proper use of inspection tools and techniques.
- Conducted root cause analysis for non-conformances and reported findings.
- Ensured compliance with all applicable standards and regulations.
- Checked calibration certificates and administered system to keep instrumentation accuracy compliant with known standards.
- Implemented continuous improvement initiatives aimed at improving overall product quality.
- Audited production floor and monitored metrics, verified adherence to standard work instructions and corrected deficiencies.
- Prepared monthly reports on Quality Control activities for management review.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Set up and adjusted machines and equipment to produce pre-determined results.
Production Manager
Rotellasbakery
La Vista
01.2013 - 08.2018
- Supervised daily production operations to ensure efficient workflow and quality standards.
- Managed inventory levels to support production scheduling and minimize waste.
- Coordinated staff schedules to maintain optimal coverage during peak production times.
- Trained new employees on safety protocols and operational procedures.
- Collaborated with quality control team to uphold product consistency and safety standards.
- Scheduled staff work assignments, rotations and overtime.
Batching Operator
Rotellasbakery
La Vista
07.2010 - 01.2013
- Operated batching equipment to mix ingredients for various bakery products.
- Monitored ingredient quality and freshness to ensure product consistency.
- Maintained cleanliness and organization of the batching area during production.
- Followed safety protocols to maintain a safe working environment at all times.
- Used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.
- Conducted regular inspections of finished product to check for quality control issues.
- Cleaned mixing tanks, pumps, pipes, hoses, valves, filters, screens. after each batch was completed.
- Calibrated scales and other measurement devices for accuracy.
- Operated forklifts and pallet jacks to move supplies around the facility as needed.
Education
Deerfield Beach High School
Deerfield Beach, FLSkills
- Control system operation
- Shift data reporting
- Equipment troubleshooting
- Quality assurance compliance
- Inventory management
- Team coordination
- Staff training
- Problem solving
- Security camera monitoring
- Remote troubleshooting
- Excellent communication
- Self motivation
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- Front end loader
- Forklift
- Bobcat
- Pallet jack
- First aid kit
Accomplishments
- Employee of the year 2024
- Employee of the first quarter 2024
References
References available upon request.
Timeline
Control room operator/Assistant Supervisor
Oldcastle APG
02.2022 - Current
Food Quality Control Supervisor
Rótelas Italian Bakery
08.2018 - 01.2021
Production Manager
Rotellasbakery
01.2013 - 08.2018
Batching Operator
Rotellasbakery
07.2010 - 01.2013
Deerfield Beach High School