Carlos Silva Segura
Lake Dallas
Summary
Dynamic catering and bartending professional with a proven track record at Fernando's Mexican Cuisine, excelling in food preparation mastery and team management. Recognized for enhancing guest experiences through attentive service and effective inventory monitoring, driving customer satisfaction and loyalty. Committed to maintaining high standards of food safety and quality assurance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Catering Assistant
Fernando's Mexican Cuisine
01.2016 - 06.2025
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Provided friendly, courteous service to create memorable moments for guests.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
- Oversaw catering orders to verify accuracy and completeness.
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Cleaned and maintained work areas, equipment and utensils.
- Deliver food and equipment for events.
- Lifted and carried heavy materials.
- Loaded dishes, glasses and tableware into dishwashing machines.
Bartender
Gloria's Latin Cuisine
10.2010 - 12.2016
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with inventorying beverage stock and bar supplies.
- Helped management plan and serve bar menu exceeding customer expectations.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Built relationships with vendors to manage orders and negotiate costs.
Bartender/Food Server
Penne Pomodoro
06.2005 - 10.2010
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Processed orders and sent to kitchen employees for preparation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
GED -
Texas Workforce Commission
Denton, TX08-2025
No Degree - English-as-a-Second-Language Education
El Centro College
Dallas, TX08-2004
Skills
- Food storage protocol
- Chef support
- Chef assistance
- Guest monitoring
- Food storage safety
- Venue decor
- Food preparation techniques
- Kitchen station organization
- Food preparation mastery
- Bartending
- Meal delivery
- Event planning
- Inventory monitoring
- Quality assurance
- Team management
- Safe food handling
- Food safety
Certification
- TABC
- CERTIFIED FOOD HANDLER
- VALID TEXAS DRIVER LICENCE
Languages
English
Spanish
Timeline
Catering Assistant
Fernando's Mexican Cuisine
01.2016 - 06.2025
Bartender
Gloria's Latin Cuisine
10.2010 - 12.2016
Bartender/Food Server
Penne Pomodoro
06.2005 - 10.2010
GED -
Texas Workforce Commission
No Degree - English-as-a-Second-Language Education
El Centro College
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