CARLOS SIMS
Phenix City
Summary
Results-oriented manager skilled in marketing, graphics, and sales. Proven ability to lead teams, grow revenue, and enhance customer experiences through creative strategies and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Online Parts Associate
Extreme Powersports
2024 - Current
- Develop and execute online marketing campaigns and product promotions to increase sales.
- Design product images, banners, and promotional graphics to strengthen brand identity.
- Write persuasive product descriptions to boost click-through rates and conversions.
- Conduct competitor pricing research and optimize listings to maximize profit margins.
- Maintain accurate inventory and ensure real-time listing updates.
- Provide excellent customer support to encourage repeat business.
Store Manager
Badcock Furniture
2019 - 01.2024
- Drove sales growth through inventory management, staff training, and performance coaching.
- Elevated customer satisfaction with process improvements and personalized service solutions.
- Oversaw delivery logistics to guarantee timely, accurate order fulfillment.
- Drafted sales contracts, resolved escalated issues, and achieved top-performer recognition.
- Assisted with advertising campaigns and compiled weekly performance and sales reports.
Assistant Manager
Loan South Finance & Tax Service
2017 - 2019
- Processed loan applications while maintaining full regulatory compliance.
- Performed financial evaluations to determine loan eligibility and structured repayment plans.
- Led collection efforts, reducing delinquent accounts and improving cash flow.
Account Manager
Rent-A-Center
01.2013 - 01.2017
- Managed customer accounts and reduced delinquencies with proactive outreach.
- Coordinated product delivery and setup to maintain high service standards.
- Resolved service issues, improving customer loyalty and retention rates.
Operations Specialist
Synovus Financial
01.2006 - 01.2013
- Processed daily transactions across multiple financial institutions with accuracy and speed.
- Maintained precise banking records and supported audits.
- Utilized proprietary software to streamline operations and improve transaction efficiency.
Education
High School Diploma -
Spencer High School
Columbus, GA05-2005
Skills
- Time management
- Account management
- Team leadership
- Decision-making
- Scheduling coordination
- Logistics planning
- Graphic design
- Social media management
- Digital marketing
- Analytics and SEO
- Customer research
- Market analysis
Timeline
Account Manager
Rent-A-Center
01.2013 - 01.2017
Operations Specialist
Synovus Financial
01.2006 - 01.2013
Online Parts Associate
Extreme Powersports
2024 - Current
Store Manager
Badcock Furniture
2019 - 01.2024
Assistant Manager
Loan South Finance & Tax Service
2017 - 2019
High School Diploma -
Spencer High School