Summary
Overview
Work History
Education
Skills
Timeline

CARLOS SINCERE

Hotwire Communications
Wilton Manors
20
years of professional experience

Skilled at installing, programming and setting up home and business devices for satellite TV and internet services. Familiar with cable layouts, device installations and user support.

Knowledgeable installation and repair technician experienced in satellite services. Able to manage installations, troubleshooting and repairs. Friendly and upbeat professional with a solid understanding of customer relations practices and good communication skills.

Outgoing Satellite Technician proficient in products for TV, internet and WiFi systems. Demonstrated success in managing workloads, increasing sales and maintaining records. Ready to bring [3]+ years of experience to a dynamic role with a growing team.

Effective at completing inside and outside installation work with speed, efficiency and accuracy. Knowledgeable about pulling cable, setting up devices and establishing networks. Proficient in time management, planning and recordkeeping.

Work History

Technician

3 Years 7 Months
Hotwire Communications | 12.2022 - Current
  • Installed and maintained fiber optic cabling systems, ensuring high-quality signal transmission.
  • Conducted testing and troubleshooting of fiber optic networks to identify and resolve connectivity issues.
  • Collaborated with engineers to design network layouts that optimize performance and efficiency.
  • Implemented best practices for cable management, enhancing system reliability and reducing downtime.
  • Installed and maintained fiber optic systems to ensure high-speed internet access for thousands of users.
  • Installed and configured telecommunications equipment to ensure optimal functionality.
  • Collaborated with cross-functional teams to implement new technologies and improve service delivery.
  • Installed and configured new devices and system components.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.

Technician

5 Years
Mastec Advance Technology | 01.2016 - 01.2021

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  • Installed, set up and repaired devices and system components
  • Laid out cabling plans and ran through buildings to desired locations
  • Troubleshot and diagnosed systems using speed, ping and related tests
  • Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools
  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services
  • Handled multiple simultaneous deployment projects against strict deadlines
  • Answered normal and after-hours service calls
  • Run cat 5 e
  • Run cat 6 and cat 6 a
  • Terminate keystones
  • Terminate RJ 45 tips
  • Run cable inside the attics
  • Install cable box

cashier/customer service

2 Years 10 Months
Mobile | 03.2013 - 01.2016
  • mobil - 901 west oakland park Recommended alternative items if product was out of stock.
  • Replenished supplies, bags and other materials at each cash wrap.
  • Learned, referenced and applied product knowledge information.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

Cashier/Customer Service

3 Years 1 Month
1986 | 02.2010 - 03.2013
  • panther pkwy Loaded and unloaded pieces into boxes for shipment.
  • Forecasted manpower requirements based on daily workload and company targets.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Optimized production scheduling to lower production costs.
  • Tagged all inbound merchandise with receiving date.
  • Sorted cargo before loading and unloading.
  • Stacked and transported all overstock to storage areas.

Cashier

1 Year 4 Months
Electronic/Unload | 12.2006 - 04.2008
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Maintained and repaired well production and automation equipment.
  • Inspected each major piece of equipment, including blenders, hydration, pumps, chemical additive units and coil tubing units for proper operation.
  • Installed, maintained and recommended appropriate field solutions for electronic products.

Education

High School Diploma

Boyd H Andreson High School | Lauderdale Lakes, FL | 2006

Skills

Quick learner Retail sales
Creative problem solver Stocking
Trusted key holder Merchandising
Strong client relations Skilled problem solver
Floor set design expertise Shipment processing
Shipping and receiving professional
Multi-line phone talent
Material handling
Hard working and self-motivated
Inventory management
Organized
Fast learner
Analytical thinker
Flexible schedule
Shipping and receiving
Automation
Creative problem solver
Client relations
Inventory management
Materials
Merchandising
Problem solver
Quick learner
Fast learner
Receiving
Retail sales
Sales
Scheduling
Self-motivated
Set design
Shipping
Telephone
Phone
Cable pulling
System upgrades
Outlet installations
Repair expertise
Advanced troubleshooting
Instructing customers
Service configuration
Diagnosing issues
Using instruments
Maintaining components
Installing equipment
Configuring devices
Excellent problem solving skills
Device mounting
Equipment maintenance
Field support
Run cat 5 e
Run cat 6 and cat 6 a
Terminate keystones
Terminate Rj 45 tips
Run cable inside the attics
Install cable box

Timeline

Technician

Hotwire Communications
12.2022 - CurrentRead More

Technician

Mastec Advance Technology
01.2016 - 01.2021Read More

cashier/customer service

Mobile
03.2013 - 01.2016Read More

Cashier/Customer Service

1986
02.2010 - 03.2013Read More

Cashier

Electronic/Unload
12.2006 - 04.2008Read More

Boyd H Andreson High School

High School Diploma
Read More
CARLOS SINCERE