Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Skinner

Sugar Land

Summary

Dynamic Guest Service Associate with Topgolf, recognized for delivering exceptional customer experiences and fostering teamwork. Skilled in POS operation and problem-solving, I consistently identified guest needs and enhanced service efficiency. My attention to detail and strong communication skills contributed to a welcoming environment, ensuring guests felt valued and satisfied.

Overview

1
1
year of professional experience

Work History

Guest Service Associate

Topgolf
Tampa
01.2022 - 04.2023
  • Delivered excellent customer service in a dynamic, fast-paced environment, ensuring guests felt welcomed and valued.
  • Communicated effectively with guests and team members regarding service expectations and waiting times.
  • Proactively identified guest needs and provided timely, accurate information on products and services.
  • Maintained a clean, organized work area and supported team members with setup and breakdown tasks.
  • Collaborated with coworkers to ensure efficient service and a safe environment.

Education

Associate Degree - General Studies

Houston Community College
Stafford, TX

Skills

  • Customer service and guest assistance
  • Teamwork and communication
  • Cashiering and POS operation
  • Stocking and merchandising
  • Loading and unloading inventory
  • Attention to detail
  • Physical stamina and reliability
  • Valid driver's license (5 years)
  • Product knowledge
  • Time management
  • Problem solving
  • Greeting and directing
  • Patience and composure
  • Property management systems

Timeline

Guest Service Associate

Topgolf
01.2022 - 04.2023

Associate Degree - General Studies

Houston Community College

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