Carlos Sura
Austin,TX
Summary
Client-oriented Realtor and Property Manager with 2 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing new and used homes and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Property Manager
CC Premier Realty
Austin , TX
2021.04 - 2022.11
- Analyzed market data to identify prospective development sites.
- Enforced occupancy policies and procedures by confronting violators and taking corrective action.
- Contracted with tenants by negotiating leases and collecting security deposits.
- Maintained property by resolving tenant complaints and enforcing rules of occupancy.
- Collected rent from tenants, paid bills and forecasted annual budget for CC Premier.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Oversaw daily operations, maintenance and administration of various properties.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Cultivated rapport with clients to meet expectations for high-end event space rentals.
- Met with clients to negotiate management and service contracts.
- Assisted owners with analyzing complex real estate documents and loan agreements.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Realtor
Realty Austin
Austin , TX
2022.06 - 2022.10
- Scheduled home viewings with potential buyers.
- Generated list of properties to meet specific client needs.
- Facilitated new property listing to increase inventory.
- Accompanied buyers during property inspections.
- Conducted home buyer workshops, educating buyers on home purchasing process.
- Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Developed relationships with asset management companies and local builders to link affordable units and buyers.
- Represented buyers and sellers in major real estate transactions.
- Researched and determined competitive market price.
- Maintained current and accurate CRM database of prospective customers.
- Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
- Managed real estate transactions from initiation to closing.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Verified accuracy of documentation and fund disbursements for sales.
- Presented properties to potential buyers to address questions or concerns.
- Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.
Construction Assistant
Self Employed
Temple Texas , TX
2021.05 - 2022.09
- Flipped two homes in the Central Texas region, participated in the demolition and waste management of the property, both homes are being rented.
- Listened to directions and executed tasks accurately to prepare materials, perform work and clean up sites at conclusion of jobs.
- Visited project sites to evaluate progress and respond to customers' concerns.
- Moved supplies and tools to site areas to keep work moving smoothly.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Operated equipment and tools safely to carry out efficient project work.
- Studied and understood construction methods and best practices to perfect multiple trades and excel in field.
- Assisted other skilled tradesmen to restore operation of equipment following inclement weather.
- Repaired or replaced defective, components or wiring with hand or power tools.
- Assisted with inspecting equipment, structures or materials to identify errors or defects.
- Moved materials, tools and supplies from trucks to job site to prepare for work day.
- Secured work site, equipment and materials at end of shift to drive public safety and safety of assets.
Cashier
Whole Foods Market Inc
Austin , TX
2018.07 - 2021.03
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures and customer services.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Education
Some College (No Degree) - Biology
University of North Texas
Denton, TXSome College (No Degree) - Aviation
Part 61 Flight School
McGregor, TXSkills
- Lead Follow up
- Experienced Buyers' Agent
- Recruiting Clients
- Buyer and Seller Representation
- Service Oriented
- Maintenance Coordination
- Purchase Agreement Writing
- Property Improvements
- Property Research
- Attention to Detail
- Buildium
Languages
Spanish
Professional
Certification
- Realtor License - 2021
- Private Pilot - 2023
- Instrument rating Airplane - 2023
- Commercial Pilot SEL - 2023
- Certified Flight Instructor - 2024
- High Performance Endorsement
Additional Information
References:
- CC Premier Realty - Chris Avants (254-644-5240)
- Realty Austin - Angela Menchaca (512-600-9715)
- Remax - Starskey Owen (512-748-6097)
Accomplishments
Sales
- As a Realtor I have learned a great deal about negotiation, teamwork, and customer service. I find Value in assisting clients throughout their transactions, knowing that I represented them as best as I could and held their needs as a priority for the duration of the contract. Being a Realtor has illustrated to me that holding and representing someone's best interests can prove excellence in the property management atmosphere.
Task-Keeping
- As a self starter, my strengths are found in keeping myself accountable to stay on task and practicing efficient time management. Most of my higher education has mainly been accomplished through self-study. I believe having a good work ethic and discipline will make me successful in the property management business.
Timeline
Realtor
Realty Austin
2022.06 - 2022.10
Construction Assistant
Self Employed
2021.05 - 2022.09
Property Manager
CC Premier Realty
2021.04 - 2022.11
Cashier
Whole Foods Market Inc
2018.07 - 2021.03
Some College (No Degree) - Biology
University of North Texas
Some College (No Degree) - Aviation
Part 61 Flight School
- Realtor License - 2021
- Private Pilot - 2023
- Instrument rating Airplane - 2023
- Commercial Pilot SEL - 2023
- Certified Flight Instructor - 2024
- High Performance Endorsement
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