Carlos Thompson

Full time 40-50 hours / week

• I have implemented solutions and provided direct assistance to staff and inmates regarding system/application functionality; and I have prepared responses to "Inmate Requests to Staff Members" (Cop-Outs) or electronic messages from inmates regarding Trust Fund/Deposit Fund operational, system, and/or application issues.
• Experience in working with the Trust Fund network systems and system administration to analyze, resolve, troubleshoot, and report problems in the system.
• In a lead capacity, I have demonstrated proper work procedures; and I have assessed the work of others during an operational review; and I have delegated assignments to others during the supervisor's absence.
• I have performed duties in various operational areas, moving between each area numerous times on a daily basis, ensuring deadlines were met; and I have developed checklists to ensure efficient work flow and policy requirements were accomplished and maintained; and I have coordinated with multiple departments to provide guidance, training, and assistance regarding an operational, program, or system issue.
• I have monitored Trust Fund monies in areas such as recreation, psychology, education, or chaplaincy; and I have assisted in developing Freedom of Information responses; and I have answered Trust Fund policy questions from vendors; and I have assisted Program Review staff in clarifying local policy issues.
• I have implemented solutions and provided direct assistance to staff and inmates regarding system/application functionality; and I have prepared responses to "Inmate Requests to Staff Members" (Cop-Outs) or electronic messages from inmates regarding Trust Fund/Deposit Fund operational, system, and application issues.
• Supervise inmates in a correctional setting; and I have interpreted oral and written instructions for workers.
• Experience in providing administration and monitoring of TRULINCS and responsible for maintenance of the system and equipment.
• I have processed various inmate accounting transactions timely and followed-up on and corrected issues identified by the department head; and I have performed various inventories within the institution; and I have reviewed vendor invoices for accuracy; and I have used financial management policy to process purchases, travel, inmate payroll, etc.
• Experience in providing guidance, technical assistance, training and resolving problems regarding Trust Fund programs.
• Supervise an inmate crew in the line of work in a correctional setting and I have made work assignments according to individual abilities and scheduled workflow in keeping with security needs.
• Experience in checking bid requests, cost estimates, contracts, specifications and drawings to ascertain that all characteristics therein are complied with and are compatible to each other with the process capabilities of the factory.
• I have ensured accounting functions/transactions to FMIS, TRUFACS, TRUFONE, and TRULINCS were completed accurately, and all systems are reconciled monthly; and I have reviewed and analyzed financial records and made recommendations to improve procedures and processes to benefit the overall operation; and I have performed functions as the team lead during internal audits or operational reviews of the Trust Fund Department and/or Business Office.
• I have trained new employees in Trust Fund operations; and as acting supervisor, I have reviewed the work of others to ensure compliance with Trust Fund policy; and I have independently prioritized work assignments and established a method for completing assignments; and I have initiated work flow improvements.
• I have generated and monitored reports regarding inmate accounts, money and spending patterns, inventories, and system usage; and I have created spreadsheets using complex formulas and intra-dependent worksheets in Excel or similar type applications, which improved the accuracy and effectiveness of the departmental operations.
• In a lead position, I have trained and provided guidance to others; and I have supervised an inmate work crew in the warehouse, commissary, or laundry.
• I have accomplished several tasks at once by delegating some responsibility to others.
• I have assisted in drafting local Bureau of Prisons' policy for an area of Financial Management; and I have explained Business Office policies to inmates; and I have answered Bureau of Prisons' policy questions from vendors providing services to the government.
• I have utilized existing spreadsheets in Excel or similar type applications to complete tasks; and I have identified the appropriate records/data to complete a project; and I have maintained office files as required by policy or institution procedures; and I have acquired, retrieved, organized and maintained data/information.
• I have identified inmate performance issues/deficiencies and provided instructions on improving performance, to include written warning(s) or monitoring.
• I have prepared memorandums for internal distribution.
• I have performed the duties of team leader or point of contact/liaison during the implementation or initiation of a new automated system, application, program, or operational area; and I have served as acting Trust Fund Supervisor, assuming all responsibilities and authority thereof, during an extended absence, or transition period.
• I have prepared inmate performance/pay reports.
• I have prepared justification for the purchase of updated equipment or supplies.
• I have maintained/monitored inmate accounts and/or reviewed/evaluated TRUNET/TRULINKS (all applications) reports to identify, research, and/or resolve/report unusual/suspicious activity.
• I have drafted a response for a request of information for the Warden or CEO’s signature; and I have participated in an operational review or comparable external audit.
• I have prepared computerized reports or spreadsheets displaying Trust Fund information; and I have used computer programs or graphics software to produce charts; and I have developed position control data base to track Trust Fund information; and I have accessed and corrected minor problems in executable programs.
• I have keyed Trust Fund entries into the Financial Management Information System; and I have made entries into the Inmate Telephone System or Trust Fund Accounting and Commissary System; and I have prepared monthly or quarterly Trust Fund reports.
• Developed and implemented programs to safeguard assets.
• Analyze financial data to assess trust fund performance and make recommendations for improvement.
• Worked successfully with diverse group of coworkers and inmates to accomplish goals and address issues related to our products and services.
• I have retrieved and/or generated Trust Fund data from multiple Trust Fund applications and/or sources and provided it to multiple end users and I have identified system/application errors/malfunction and independently implemented corrective measures.
• I demonstrate fairness, professionalism and tact when interacting with others; understands and interacts effectively with a variety of people to include those who are difficult, hostile or distressed; adjusts interpersonal style as needed to interact with differing individuals.
• Develop and recommended plans to strengthen controls to prevent the reoccurrence of fraud and theft.
• Lead team Meetings.
• Analyze financial data to assess Trust Fund's performance and made recommendations for improvement.
• I have provided instructions to subordinates/inmates in the completion of a production run; and I have maintained the production schedule.
• I have assigned supplementary duties during product change-over to ensure the proper disposal of unused materials.
• I have developed procedures that were subsequently implemented which improved production or operations.
• Provided feedback to the administration concerning problems, needs and procedures.
• Laundry Facility Management.
• Financial Management.
• Warehouse Management
• Commissary Management

• Full Time (40 Hours/Week)
• Supervises inmate workers who are responsible for receiving, storing, shipment, and issue of a wide variety of medical supplies, materials, equipment and commodities required in the operation of the facility, as well as, the issuance of inmate medical supplies.
• I have drafted a response for a request of information for the Warden or CEO’s signature; and I have participated in an operational review or comparable external audit.
• I have reviewed paperwork for operational review and internal audit; and I have provided assistance in gathering information to generate statement of work; and I have assisted staff to determine documents contracting with elements and information provided by supervisor.
• I have prepared justification for the purchase of updated equipment or supplies.
• I have participated in group activities or discussions related to patients with identified risks, high risk procedures or practices to reduce risks; and I have gained inmate cooperation through good verbal communication; and I have identified a situation where the level of care provided needed change and made recommendation to appropriate staff.
• I have prepared memorandums for internal distribution.
• I have prepared inmate performance/pay reports.
• I have resolved scheduling/specification issues with customers; and I have planned, coordinated, and directed activities of inmates.
• I have identified which contracts are currently in effect for Health Services Unit, and what services are required under the Statement of Work; and I have developed draft documents for review and completion by supervisor using knowledge of the elements required for a Request for Contracting Action (RCA) packet; and I have participated in a limited capacity in operational reviews, program reviews or Accreditation survey activities or an internal or external audit.
• I have planned, coordinated, and facilitated industrial training/operations for inmate workforce.
• I have identified inmate performance issues/deficiencies and provided instructions on improving performance, to include written warning(s) or monitoring.
• I have independently completed primary source verification of health care provider credentials using knowledge of Accreditation survey and national policy requirements; and I have maintained documents required during reviews or surveys, such as credential files, biomedical equipment maintenance reports, Material Safety and Data System records and fire drills; and I have maintained Continuing Professional Education training records for Health Services Unit staff, auditing records to ensure mandatory requirements have been met and completed and routed training requests for approval; and I have taken leading role in emergency drills, fire drills, American Disability Act (ADA) modifications or safety activities.
• I have developed procedures that were subsequently implemented which improved production or operations.
• I have entered data into a computer system to replenish inventory supplies.
• I have provided patient teaching to inmates who are subject to special protocols to improve compliance and documented efforts; and I have coordinated preparation of patients having special procedures to assure timely completion and reduce missed appointments; and I have identified supplies or special equipment needed to implement risk mitigation protocols and obtained same.
• Responsible for the inventory control of materials for the institution which consists of receipt, cataloging, stocking, and issuing of all incoming materials from outside sources.
• Maintain adequate shipping and receiving documents and inventory documentation, using both manual procedures and automated data processing systems, to maintain a system of perpetual inventory and accountability for all items that pass through or remain in my control.
• Along with all other correctional institution employees, I'm responsible for maintaining security of the institution. My correctional responsibilities precede all others required by my position and are performed on a regular and recurring basis.
• Maintain all Required Bureau of Prisons training, Including Government purchase card.
• I have performed duties efficiently and without hazard to self or others
• Provided feedback to the administration concerning problems, needs and procedures.

• Part Time (30 Hours/Week)
• Gained experience as a foreman supervising journeyman workers in the line of work.
• Managed bar and kitchen area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
• Estimated material, equipment and manpower needs.
• Scheduled workflow and work assignments.
• Supervised a cooking staff preparing meals for large groups of people requiring determinations of food display, freshness of foods, and the storage of foodstuffs.
• Planned, prepared and coordinated the preparation of entire meals.
• Supervised a cooking staff preparing meals for large groups of people requiring determinations on quantity needed and serving time.
• Worked as a cook or cook helper assisting in the preparation of meals for large groups, preparing foods for cooking, dishing up and serving prepared foods.
• Followed general instructions, made menu changes, changed meal times, emergency changes in quantities needed or types of equipment used.
• Worked as a cook or cook helper unloading food supplies for storage.
• Interpreted oral and written instructions for workers.
• Worked as a cook or cook helper assisting in the preparation of meals for large groups, preparing foods for cooking, dishing up and serving prepared foods.
• Supervised a large kitchen or bakery operation performing quantity cooking or taking and making determinations daily to prevent spoilage and waste.
• Worked as a cook helper or baker where I assisted with minor repairs to equipment, and checked steam tables; and/or I have carried out instructions on cleaning methods for different kinds of equipment.
• I have been a supervisor who has directed others in the use and care of cooking and baking equipment; and/or I have selected and purchased equipment for a restaurant, large kitchen or bakery.
• Supervised a leader over a group of food service workers which required interpreting menus, work schedules, increasing or decreasing quantities of foodstuffs needed and servings required; and/or I have instructed workers in use of manuals and cookbooks related to quantity cooking.
• Determined own work procedures to accomplish assigned food preparation duties; and/or I have complied with instruction received.
• Trained helpers, apprentices and intermediate workers.
• Organized material, tools and equipment common to the trade.
• Worked as a cook, helper or food service worker assigned specific tasks such as preparing all desserts, salads and breads; and/or I have assisted as a fry-cook; and/or I have helped in counting stock items for inventory.
• Worked as a training instructor, cook or baker, giving on-the-job training in a large food service operation or performing quantity cooking requiring three meals a day, seven days a week; and/or I have ordered foods and changed menus when supplies were not received on time.
• Trained employees on additional job positions to maintain coverage of roles at all times.
• Worked as a cook, head cook or training instructor where staff were given special training in safe cooking practices.
• Performed quantity cooking without evidence of on-the-job injury.
• I led co-workers as a regular assignment. and I organized material, tools and equipment common to the trade.
• Performed cooking duties without hazard to myself or others.
• I supervised a cooking staff preparing meals for large groups of people requiring determinations of food display, freshness of foods, and the storage of foodstuffs.

• Active Duty (40 to 50 Hours Per Week)
• I have supervised, interpreted, and instructed subordinates in proper loading and unloading, packing, and storage, and I have, in accordance with agency regulations, determined configuration, set-up, movement, rearrangement, and traffic flow.
• I have ensured timely ordering/receipt of a product component.
• I've Determined material requirements and availability, coupled with the necessary equipment and tools for the manufacturing process.
• I have scheduled routine, recurring jobs.
• I have prepared and submitted monthly required reports to appropriate authority.
• I have provided instructions to subordinates in the completion of a production run; and I have maintained the production schedule.
• I have prepared a flyer for departmental staff advertising training opportunities; and I have assisted in documenting audit findings into an action plan for improvement or corrective action.
• I have coordinated/chaired an institution/agency committee/group.
• I have maintained routine inspections/equipment calibrations as required by established procedures.
• I have briefed supervisors on factory operations and performance.
• I have assisted in inspecting goods/equipment upon receipt for quality and accuracy of order.
• I have prepared technical reports related to factory production, costs, or inventory; and I have assessed whether products meet quality assurance standards.
• Maintained the security of the base, air field, aircraft and a fleet of more than 30 government owned vehicles.
• I have carried out work orders to meet customer requirements and delivery dates.
• Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage.
• I have experience as a foreman supervising journeyman workers in the line of work and I have determined material time, equipment and manpower needs.
• I made work assignments according to individual abilities and scheduled workflow in keeping with security needs.
• Led diverse training simulations to prepare teams for combat and emergency situations.
• Trained and supervised training for all warehouse, Aircraft and over the road transportation vehicles.
• I have performed basic warehouse/factory tasks timely and efficiently with no safety violations.

• Part Time (12Hrs / Week)
• Explained and assigned activity schedules to participants and coaches during planned meetings; and/or I have communicated league/team requirements and expectations to participants.
• Proposed recreational program needs to supervisor, which resulted in additional equipment being purchased or programs being implemented.
• Prepared activity fliers and schedules to announce dates and times of upcoming events.
• I possess accredited certification as a personal trainer.
• I scheduled and coordinated hours of operation and recreation programs for the gymnasium.
• Utilized an existing database to complete/track assignments.

• Review and analyze complex medical information (i.e., diagnostic tests, office notes, operative reports, etc.)
• Demonstrated excellent oral and written communication with internal and external stakeholders.
• Demonstrated excellent judgement, troubleshooting, problem solving, analysis and discretion.
• Demonstrated the ability to handle work-related stress and multiple priorities simultaneously.
• Maintained professional client relationships
• Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
• Provided oral, written and evidentiary summaries of scans to help physicians make accurate medical diagnoses.
• Obtained written consent from patients to perform procedures and upheld HIPAA, legal and facility standards in all actions.