Carlos Torres
palmdale,CA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
Office Administrator
carpet depot inc
North Hollywood, CA
09.2024 - 03.2025
- Organized monthly staff meetings ensuring agendas were distributed in advance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Administrative Assistant
silver stone & tile
North Hollywood, CA
03.2023 - 08.2024
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Managed database systems containing customer contact information.
- Directed customer inquiries to appropriate department personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Administrative Assistant
Gobierno de mexico
Mexico City, Cdmx
02.2022 - 01.2023
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Scheduled appointments between clients and customers and internal staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed office supplies inventory and placed orders when necessary.
Education
BBA - Online College
University of Technology Entrepreneurship
Florida City, FL03-2027
BBA - Bussines Administration
Anahuac Mexico
Mexico 06-2022
High School Diploma -
Instituto Francisco De Vitoria
Mexico01-2019
Skills
- Microsoft Excel
- Customer service
- Team collaboration
- Data entry
- Time management
- Office administration
Languages
English
Professional
Spanish
Professional
Timeline
Office Administrator
carpet depot inc
09.2024 - 03.2025
Administrative Assistant
silver stone & tile
03.2023 - 08.2024
Administrative Assistant
Gobierno de mexico
02.2022 - 01.2023
BBA - Online College
University of Technology Entrepreneurship
BBA - Bussines Administration
Anahuac Mexico
High School Diploma -
Instituto Francisco De Vitoria
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