Carlos Torres
New York,NY
Summary
Dynamic hospitality expert with over 5 years of experience in front-of-house roles, consistently delivering exceptional service in fast-paced environments. Recognized for efficiency, strong work ethic, and a proactive approach to problem-solving, ensuring guest satisfaction at every opportunity. Proven ability to thrive under pressure while maintaining a positive and welcoming atmosphere.
Overview
10
10
years of professional experience
Work History
Captain Waiter
Eleven Madison Park, Clemente Bar
12.2024 - Current
- Executed opening and closing tasks, ensuring dining room setup and cleanliness.
- Coordinated seamlessly with kitchen and bar staff to manage orders and changes.
- Managed cash registers and recorded financial transactions accurately at end-of-shift closing procedures.
- Oversaw staff to ensure accurate food delivery.
Bartender
The crosby hotel
05.2023 - 11.2024
- Change kegs, and assist bartenders with functions throughout the shift.
- Took charge of closing duties, including thorough cleaning, organizing, and securing all bar equipment and supplies.
- Helped prepare mixed drinks using proper measurements and techniques.
Barback- Bartender
Zuma
01.2021 - 02.2023
- Stock bar with beer, wine, and liquor, and related supplies such as ice and glassware.
- Performed opening duties such as setting up supplies needed for service.
- Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
Server
The Mark Hotel
12.2018 - 10.2020
- Take orders for patrons and upsell specials every night.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
Food Runner/Backwaiter
Avra Estiatorio
06.2015 - 08.2018
- Monitor food distributions ensuring that meals are delivered to the correct tables and that guidelines such as allergies are made priority.
- Organized food orders and ensured accuracy of items served to customers.
- Followed proper sanitation guidelines when handling food products.
Education
Completed coursework towards hospitality management -
ASA College
Manhattan05-2019
High school Diploma - graduated 2015 -
Art and Design High School
Manhattan03-2015
Skills
- Beverage Preparation
- Safe Food Handling
- Food Running
- POS System Operation
- Adaptability
- Bilingual
- Interpersonal Skills
- Multitasking
- Allergy awareness
Timeline
Captain Waiter
Eleven Madison Park, Clemente Bar
12.2024 - Current
Bartender
The crosby hotel
05.2023 - 11.2024
Barback- Bartender
Zuma
01.2021 - 02.2023
Server
The Mark Hotel
12.2018 - 10.2020
Food Runner/Backwaiter
Avra Estiatorio
06.2015 - 08.2018
High school Diploma - graduated 2015 -
Art and Design High School
Completed coursework towards hospitality management -
ASA College
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