Carlos Trevino
Edinburg,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Although my most recent experience has been in the Industrial field, I bring plenty of Customer Service experience from previous employment in the Bodily Injury Automotive Claims Department from both Infinity Insurance, now known as Kemper, and Fred Loya Insurance where I worked from 2011-2016.
Overview
14
14
years of professional experience
Work History
Journeyman Steamfitter
Starcon International
Whiting, IN
10.2024 - 01.2025
- Increased job site efficiency by effectively analyzing blueprints and project specifications for steam system installations.
- Improved overall system longevity by performing regular maintenance checks and recommending necessary upgrades or replacements.
- Contributed to cost savings through effective material management and waste reduction initiatives.
- Coordinated with other tradespeople such as Insulation or Operators when required for seamless integration of piping systems in various construction projects.
Insulation Journeyman
Palacios Marine Industrial
Port Lavaca, TX
03.2024 - 10.2024
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
Journeyman Steamfitter
Thermon Heat Tracing Services
San Antonio, TX
03.2023 - 02.2024
- Increased job site efficiency by effectively analyzing blueprints and project specifications for steam system installations.
- Upheld strict quality control standards by inspecting workmanship and materials used in installations, ensuring long-lasting functionality of completed piping systems.
- Collaborated with cross-functional teams for successful completion of complex projects within deadlines.
- Completed specialized training courses to stay updated on emerging technologies in steamfitting systems.
Bodily Injury Claims Adjuster
Fred Loya Insurance Company
Edinburg, TX
01.2011 - 12.2016
- Participated in ongoing training programs to stay up-to-date on industry trends, regulatory changes, and best practices for bodily injury claims handling.
- Negotiated terms and handled settlements and adjustments with claimants, policy holders and co-defenders.
- Interviewed policyholders, witnesses and third parties to gather information and details regarding injury event.
- Coordinated independent medical examinations to verify injury severity when required.
- Interviewed relevant parties to determine claim denial or settlement.
- Improved claim resolution times by efficiently managing a caseload of 80-100 bodily injury claims.
Education
High School Diploma -
Edinburg North High School
Edinburg05-2005
Skills
- Customer service
- Critical thinking
- Data entry
- Active listening
- Problem resolution
- Relationship building
- Call center experience
- Conflict resolution
- Professional telephone demeanor
Languages
Spanish
Native or Bilingual
Timeline
Journeyman Steamfitter
Starcon International
10.2024 - 01.2025
Insulation Journeyman
Palacios Marine Industrial
03.2024 - 10.2024
Journeyman Steamfitter
Thermon Heat Tracing Services
03.2023 - 02.2024
Bodily Injury Claims Adjuster
Fred Loya Insurance Company
01.2011 - 12.2016
High School Diploma -
Edinburg North High School
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