CARLOS TRIANA RODRIGUEZ
Orlando
Summary
Experienced professional with a track record of leading strategic initiatives and fueling business growth. Skilled at managing cross-functional teams and implementing operational improvements that drive efficiency and profitability. Demonstrates ability to successfully navigate complex challenges and deliver results. Proven expertise in driving organizational success through effective leadership and a keen understanding of market dynamics.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Managing Director
BANCOLOMBIA S.A. BANK
01.1994 - 06.2014
- Banking Director - My role to manage the accounting, cash and office quotas, for every Agent in the office, Following commercial compliance in the sales department.
- Bank Agent across multiple locations - My job was to replace employees who were out of work for any reason, performing different tasks of operational and commercial types including Cashier, Operational Assistant, Commercial Advisor, Personal Banking Account Executive
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
Commercial Advisor
COLWAGEN S.A - DEALERSHIP
07.2014 - 01.2016
- Closing sales, negotiating vehicle price, payments and collect documentation for credit applications and follow up until the car is finally delivered
- Consistently met or exceeded annual sales quotas through diligent prospecting efforts and strategic account management practices.
- Optimized inventory management processes to ensure timely product availability and delivery for dealer partners.
- Increased dealer sales by developing and maintaining strong relationships with key clients.
- Conducted comprehensive market research to identify new opportunities for business growth and expansion.
- Boosted revenue through effective negotiation tactics and upselling strategies during client interactions.
- Implemented a targeted sales approach, resulting in higher close rates and increased customer satisfaction.
- Provided ongoing training and support to dealer partners, ensuring thorough understanding of products and services offered.
Road Freight Coordinator
FULCRO LTDA
11.2015 - 01.2017
- Make and execute different transportation plans, implementing processes in order to improve logistics and control the different transportation registration and security programs of affiliated clients
- Generated detailed reports on key performance indicators to support continuous improvement initiatives within the department.
- Strengthened supplier relations by maintaining open lines of communication regarding capacity availability, rates, and service expectations.
- Maintained strong relationships with carriers, fostering trust and reliability in transportation partnerships.
- Reduced operational costs by negotiating competitive rates with carriers and optimizing route planning.
- Contributed to company growth with meticulous management of high-volume shipments during peak seasons.
- Enhanced customer satisfaction with timely and accurate shipment updates and proactive issue resolution.
CEO/Manager of Operations
CALANS GROUP LLC (Commercial Floors-Carpets)
03.2017 - 05.2020
- Visit potential customers to do the estimates .
- Monitor and assist employees with proper training and supplies
- Do inventory of supplies , and deliver it to customers or workers carrying out the cleaning job.
- Maintenance on to different locations for the execution of company contracts.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
Warehouse Order Picker
AMERISOURCE BERGEN
06.2021 - 11.2022
- Prepared customer orders from the stock by pulling the right items off the shelves and placing them in bin for the packing and shipping personnel
- Identify quantities and customer specifications
- Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Met tight deadlines by efficiently navigating warehouse layout and prioritizing high-priority orders for expedited shipping.
- Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
- Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
Passengers Assistance
G2 SECURITY STAFF LLC
11.2022 - 11.2023
- Assisted special needs passengers by transporting and claiming personal baggage and belongings.
- Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
- Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.
- Reduced passenger anxiety by patiently answering questions regarding travel procedures and offering reassurance during challenging situations.
- Enhanced passenger comfort by efficiently assisting with wheelchair transfers and mobility support.
- Upheld strict compliance with security protocols while escorting passengers through secure areas of the airport.
Driver
UBER TECHNOLOGIES / AMAZON FLEX
01.2023 - Current
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Delivered goods and products to customer on time and in excellent condition.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Education
Bachelor - Economics
SANTO TOMAS UNIVERSITY
07-2003
HS Degree - High School
SANTO TOMAS UNIVERSITY
Bogota, Col01.1993
Skills
- Professionalism and courtesy
- Microsoft Word, Excel, Power Point, Internet
- SAP-CRM Commercial Equipment
- Attention to detail
- Data entry efficiency
- Management of Corporate Services
- Documentary management
- Management Operations
- Team collaboration
- Carpentry
- Pest control
- Tile setting
- Hand and power tool operation
- Safety managementl
LNGG
Spanish
English – Currently studying at Orange Technical College
Certification
-Fork lift Operator (Orange technical College)
-Florida Insurance Agent
Timeline
Driver
UBER TECHNOLOGIES / AMAZON FLEX
01.2023 - Current
Passengers Assistance
G2 SECURITY STAFF LLC
11.2022 - 11.2023
Warehouse Order Picker
AMERISOURCE BERGEN
06.2021 - 11.2022
CEO/Manager of Operations
CALANS GROUP LLC (Commercial Floors-Carpets)
03.2017 - 05.2020
Road Freight Coordinator
FULCRO LTDA
11.2015 - 01.2017
Commercial Advisor
COLWAGEN S.A - DEALERSHIP
07.2014 - 01.2016
Managing Director
BANCOLOMBIA S.A. BANK
01.1994 - 06.2014
Bachelor - Economics
SANTO TOMAS UNIVERSITY
HS Degree - High School
SANTO TOMAS UNIVERSITY
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