Carlos Trujillo
New Jersey ,FL
Summary
Passionate tennis express possesses excellent organizational skills and delivering exceptional customer service. Uses strong leadership qualities to make decisions quickly and confidently. Practiced in preparing staff work schedules and assigning specific duties. Seasoned Club Manager runs smooth day-to-day business operations. Well-versed in overseeing staff members, managing suppliers and taking full control of budget. Brings industry best practices to every area while delivering on operational, financial and strategic goals.
Overview
2
2
years of professional experience
Work History
Influencer
Myself
01.2022 - Current
- Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
- Built relationships with other brand ambassadors and influencers to assist in social media strategy.
- Created, curated and managed published content for feed and stories across social media channels.
- Posted testimonials, promotional content and consumer experiences to social media platforms to garner comments and likes.
- Produced relevant product content to reach target customers.
- Monitored and built social media following by maintaining solid online presence via community engagement.
- Established credibility on social media and persuaded others by virtue of authenticity and reach.
Tennis Teaching Professional
Tennis Express
01.2023 - 05.2023
- Coached athletes in private and group lessons to help improve hand-eye coordination.
- Focused on improving technical expertise and efficiency of serves, volleys and groundstrokes in positive learning environment.
- Delivered high level of energy and enthusiasm to all customer-oriented activities, which helped promote excitement from all participants.
- Fielded phone calls, answered guest inquiries and provided information regarding club services.
- Visionary goal-setting and strategic planning
- Effective communication and active listening
- Empowerment and delegation of tasks
- Conflict resolution and team mediation
- Strong Communication: Clear instructions for players translate to effective communication with colleagues and clients.
- Adaptability: Adapting strategies for various player needs mirrors adjusting to different workplace challenges.
- Leadership: Guiding athletes is akin to leading teams towards achieving common goals.
Club Manager
Tennis Court Supply
05.2022 - 07.2022
- Planned, organized, and coordinated special events and celebrations.
- Recruited, hired, and trained to develop high-performing staff.
- Created and maintained relationships with key investors, partners and clients.
- Implemented policies and procedures to improve club operations and standards.
- Developed promotional campaigns to attract new customers and increase brand awareness.
- Increased staff performance and engagement via motivational leadership.
- Worked with marketing teams to create marketing and promotional content for social media.
- Negotiated contracts with vendors, suppliers and entertainment providers to achieve favorable terms.
Education
No Degree - Physocology
Brookdale Community College
Lincroft, NJ05.2025
Bachelor of Business Administration - Business Administration And Management
Mississippi College
Clinton, MS05.2022
Skills
- Customer Identification and Qualification
- Marketing
- Consumer Products
- Campaign Optimization
- Business Multilingualism: Proficient in business-related terminology across languages
- Global Perspective: Extensive travel to diverse international destinations enriched cross-cultural understanding and adaptability
- Administrative Support
- Passion for Excellence: Committed to achieving peak performance in all endeavors, motivating peers toward success
- Collaborative Leadership: Guided groups to harness collective strengths, resulting in amplified productivity and innovation
- Positive Atmosphere: Nurtured a positive work atmosphere, cultivating enthusiasm and a shared commitment to excellence
profesional tennis player
After playing professional tennis for many years, I came to the United States to study due to injuries. I joined a Division 2 university that ranks in the top 10 nationally, becoming the best player on the team. I took up a leadership role within the team, significantly enhancing our university's standings across the nation, eventually reaching a top position
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Tennis Teaching Professional
Tennis Express
01.2023 - 05.2023
Club Manager
Tennis Court Supply
05.2022 - 07.2022
Influencer
Myself
01.2022 - Current
No Degree - Physocology
Brookdale Community College
Bachelor of Business Administration - Business Administration And Management
Mississippi College
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