Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Valderrama

Cutler Bay,FL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

5
5
years of professional experience

Work History

Handyman Assistant

Family Business
01.2020 - Current
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Removed and repaired carpet and wood flooring.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
  • Assembled and installed new furniture for client's living room to improve comfort and and functionality.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.

Cashier

Publix Supermarkets
02.2022 - 06.2024

• Efficiently processed customer transactions using cash registers, ensuring accurate handling of cash, credit, and debit payments.

• Provided exceptional customer service by greeting customers, answering questions, and addressing concerns in a friendly and professional manner.

• Scanned items, applied discounts, and bagged groceries while maintaining speed and accuracy.

• Assisted with the replenishment of checkout areas and ensured the cleanliness and organization of the cashier stations.

• Managed customer returns and exchanges, follewing store policies to resolve issues promptly and courteously. • Supported team members by collaborating during peak hours and assisting with front-end operations as needed.

  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register to record transactions accurately and efficiently.

Costumer Service Representative

Pizza Hut
02.2020 - 01.2022

• Provided exceptional customer service by taking orders, answering questions, and resolving issues in a friendly and efficient manner.

• Operated cash registers, processed payments, and handled cash and credit transactions accurately. Assisted with food preparation, including pizza making, topping assembly, and ensuring quality control.

• Maintained cleanliness and organization of the dining area, kitchen, and storage spaces according to health and safety standards.

• Collaborated with team members to ensure timely and accurate order fulfillment during peak hours.

• Trained new employees on company policies, customer service standards, and food safety procedures.

  • Responded to customer requests for products, services, and company information.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Investigated and resolved customer inquiries and complaints quickly.

Education

High School Diploma -

Coral Gables Senior High School
Coral Gables, FL
05.2024

Skills

  • Product restocking
  • Cash Handling
  • POS Systems
  • Payment Processing
  • Product Recommendations
  • Customer Service
  • Product Knowledge
  • Scheduling
  • Account updating
  • Data Collection
  • Data Entry
  • Hand tool mastery

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Professional Working

Timeline

Cashier

Publix Supermarkets
02.2022 - 06.2024

Costumer Service Representative

Pizza Hut
02.2020 - 01.2022

Handyman Assistant

Family Business
01.2020 - Current

High School Diploma -

Coral Gables Senior High School
Carlos Valderrama