Summary
Overview
Work History
Education
Skills
Timeline
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Carlos Vasquez

Miami,FL

Summary

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Overview

21
21
years of professional experience

Work History

Parts Manager

Braman Motors
01.2003 - Current
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Ordered parts for customers and the repair shop.
  • Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
  • Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
  • Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
  • Partnered with managers to implement operational enhancements for paperwork processing.
  • Supervised and trained staff on product knowledge and customer service.
  • Created employee schedules to align coverage.
  • Maintained up-to-date knowledge on industry trends and advancements in technology to continuously improve operations within the department.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Ensured compliance with all relevant safety regulations within the parts department by conducting regular inspections and maintaining proper documentation.


Education

Associate of Arts - Buisness

Miami Dade College
Miami, FL
06.2004

Skills

  • Customer Service
  • Invoice Processing
  • Inventory Management
  • Ordering parts
  • Improving customer satisfaction
  • Stock management
  • Vendor Relations
  • Inventory Auditing
  • Returns processing
  • Warehouse Operations
  • Goal Setting
  • Customer Relations
  • Staff Training
  • Operations Management
  • Performance Improvement
  • Logistics Planning
  • Problem-Solving
  • Hardworking and Reliable
  • Management
  • Microsoft Office
  • Cost Tracking
  • Safety Compliance
  • Flexible Schedule
  • Energetic and Positive
  • Public Speaking
  • Best building practices

Timeline

Parts Manager

Braman Motors
01.2003 - Current

Associate of Arts - Buisness

Miami Dade College

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Carlos Vasquez