Carlos Vasquez
Flushing
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
5
5
years of professional experience
Work History
Security Guard
GMSC security
New York
2023.12 - Current
- Monitor premises to prevent theft, vandalism, or unauthorized access
- Ensure safety of employees, passengers, and property by maintaining visible presence
- Conduct routine security checks, write daily incident and shift reports
- Respond to emergencies, alarms, or disturbances quickly and professionally
- Provide customer service and assist with directions or public information when needed
Cashier
Pizza Hut
New York
2021.04 - 2022.05
- Customer Interaction: You greet customers as they enter the restaurant or approach the counter. Providing friendly and efficient service is crucial to ensure a positive experience.
- Order Taking: You take customer orders accurately, whether for dine-in, takeout, or delivery. This involves understanding the menu, answering questions about items, and suggesting promotions or specials.
- Payment Processing: You handle transactions using cash, credit/debit cards, or other payment methods. Ensuring accuracy in processing payments and providing correct change is essential.
- Maintaining Cleanliness: You keep the cashier area clean and organized, ensuring that it is presentable and functional.
- Handling Customer Concerns: Address any customer complaints or issues promptly and professionally, seeking assistance from a manager if necessary.
- Record Keeping: You may be responsible for maintaining accurate records of sales, transactions, and receipts.
- Team Collaboration: Work closely with kitchen staff and other team members to ensure orders are prepared correctly and delivered on time.
- Promotions and Upselling: Inform customers about current promotions and suggest additional items to enhance their dining experience.
Education
Opportunity Charter School
New York, NYSkills
- Security reporting
- Public safety awareness
- Risk assessment
- Customer assistance
- Conflict resolution
- Team collaboration
- Attention to detail
- Time management
- Effective communication
- Problem solving
- Situational awareness
- Physical stamina
- Surveillance
- Work ethic
- Safety compliance
- Cash handling
- Customer relationship management
Timeline
Security Guard
GMSC security
2023.12 - Current
Cashier
Pizza Hut
2021.04 - 2022.05
Opportunity Charter School