Carlos Vaz
Winter Garden,FL
Summary
Salesforce Junior Administrator Candidate with practical experience in creating dashboards, reporting, user and permission management, object creation. I acted as SDR using Salesforce daily managing leads, updating sales pipeline, recording activities, converting to opportunities and supporting my sales team. I have basic English and I am authorized to work in the USA.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Real Family
Orlando, Florida
11.2023 - 11.2025
- Managed inbound leads and customer inquiries
- Provided quotes for vacation packages, including hotels, theme park tickets, and car rentals
- Sold customized vacation packages based on client needs
- Maintained consistent follow-up with leads to increase conversion rates
- Assisted clients throughout the booking process and handled contracts
- Delivered customer support before and after sales
Salesforce Administrator and Timeshare Sales
Gramado Parks
Brazil
07.2021 - 01.2024
- Administered user accounts and permissions in Salesforce platform.
- Assisted in data entry and maintenance for customer records.
- Supported team with basic Salesforce reporting and dashboard creation.
Elite Diamond
Hinode Group
Brazil
01.2015 - 12.2019
- Led team of 800+ people
- Strong leadership and performance tracking
- Registration, training and monitoring of new consultants
Skills
- Sales Pipeline Management
- Reports & Dashboards
- User Support
- CRM Management
- Lead Management
- Lead Qualification
- Prospecting
- Sales Funnel Organization
- Follow-up Management
- Customer Relationship Management
Languages
English
Limited
Portuguese
Native/ Bilingual
Spanish
Limited
Timeline
Sales Consultant
Real Family
11.2023 - 11.2025
Salesforce Administrator and Timeshare Sales
Gramado Parks
07.2021 - 01.2024
Elite Diamond
Hinode Group
01.2015 - 12.2019