Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Alamo Drafthouse
03.2025 - Current
Assisted in managing daily operations to enhance guest experience and service quality.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Oversaw business operations, inventory control, and customer service for restaurant.
General Manager
Matchbox Vintage Pizza Bistro
03.2018 - 02.2023
Implemented performance metrics to assess and improve team productivity.
Managed budgetary allocations, ensuring alignment with organizational goals.
Collaborated with senior leadership to devise long-term business strategies and objectives.
Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
Managed multiple locations and traveled to regions needing assistance to achieve financial goals.
Executive Chef
Matchbox Vintage Pizza Bistro
06.2014 - 02.2019
Collaborated with front-of-house staff to ensure seamless service during peak hours.
Conducted regular quality control checks on dishes before service to maintain high standards.
Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.