Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Villa

Rock Falls

Summary

Proactive security guard with experience in monitoring premises and responding to incidents. Skilled in time management and staff training, contributing to a secure environment and enhanced team performance.

Overview

9
9
years of professional experience

Work History

Security Guard

Securitas Security Services
Earth City, MO
05.2023 - 05.2026
  • Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
  • Conducted regular patrols to identify security risks and maintain a secure environment.
  • Responded promptly to incidents, assessing situations and implementing appropriate measures.
  • Collaborated with local law enforcement during emergencies to enhance response effectiveness.
  • Trained new staff on security protocols, enhancing team performance and compliance standards.
  • Supervised security personnel, ensuring adherence to protocols and procedures.

Fulfillment Associate

Target
Fairview Heights, IL
08.2022 - 05.2023
  • Operated warehouse equipment, including pallet jacks, to enhance efficiency in order fulfillment.
  • Collaborated with team members to streamline processes and improve overall workflow effectiveness.
  • Conducted quality checks on products to maintain high standards of accuracy and customer satisfaction.
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.

Server/Food Runner/Busser

Candlelight Inn
Rock Falls, IL
05.2017 - 08.2021
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed multiple tables efficiently, prioritizing guest needs in high-volume settings.
  • Collaborated with kitchen staff to ensure timely preparation and presentation of dishes.
  • Handled cash transactions accurately, maintaining accountability in daily sales reports.
  • Resolved customer complaints promptly, improving overall guest satisfaction ratings.

Education

Bachelor of Science - Applied Communication Studies

Southern Illinois University, Edwardsville
Edwardsville, IL
05-2026

High School Diploma -

Rock Falls Township High School
101 12th Ave, Rock Falls, IL 61071
05-2019

Skills

  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Workplace safety
  • Strong work ethic
  • Exceptional customer service
  • Time management
  • Microsoft Office

Timeline

Security Guard

Securitas Security Services
05.2023 - 05.2026

Fulfillment Associate

Target
08.2022 - 05.2023

Server/Food Runner/Busser

Candlelight Inn
05.2017 - 08.2021

Bachelor of Science - Applied Communication Studies

Southern Illinois University, Edwardsville

High School Diploma -

Rock Falls Township High School