Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
15
15
years of professional experience
Work History
Team Lead
Block By Block
09.2023 - Current
Provided leadership and guidance to 7 team members, ensuring that tasks were completed on time and to a high standard.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Ensured compliance with company policies and procedures throughout the team.
Monitored team performance against targets, taking corrective action where necessary.
Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Provided support to junior staff during peak periods of workloads.
Offered training and support to keep team members motivated and working toward objectives.
Maintained accurate records of employee attendance and task completion times.
Delegated tasks appropriately according to individual skill sets.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Conducted thorough quality checks to verify conformance to specifications.
Janitorial Services Supervisor
Ricardo's Janitorial Services
Oakland , CA
06.2009 - Current
Managed the daily scheduling of 5 janitors to ensure adequate coverage for all areas needing cleaning services.
Supervised a team of custodians to ensure tasks were completed efficiently and effectively.
Trained new employees in safety protocols, sanitization techniques, and standard operating procedures.
Conducted regular inspections of janitorial staff performance, ensuring quality standards are met.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Analyzed business performance data and forecasted business results for upper management.
Managed team supplies to maintain budgets and meet work demands.
Resolved customer inquiries and complaints requiring management-level escalation.
Performed routine maintenance checks on equipment used by janitors such as mops, vacuums.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Maintained inventory of cleaning supplies and documented items requiring reorder.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Notified building managers about needed repairs to maintain public safety.
Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
Responded to emergency cleaning requests to meet client expectations.
Warehouse Supervisor
HRC Roofing & Solar
Hayward, CA
01.2020 - Current
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Developed weekly schedules for 7 warehouse employees.
Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Performed inventory control, such as counting and stocking merchandise
Cleaned and maintained warehouse in compliance with OSHA safety standards
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
Assembled and filled more than 50 shipments per day and prepared all shipping documentation.
Performed regular inspections of equipment, facilities, and personnel safety practices.
Supervised scheduling for freight and package shipments and managed return and transfer procedures.
Banquet Supervisor
Fairmont Hotel San Francisco
San Francisco, CA
05.2014 - 11.2019
Managed daily operations including inventory control, scheduling personnel, and enforcing sanitation standards.
Supervised setup of tables, chairs, linens, place settings, centerpieces, and other decorations prior to event.
Reviewed banquet event orders to determine room layouts and schedule staff.
Delegated tasks among staff members according to their abilities and skillset.
Maintained flexible work schedule to meet event needs
Arranged linens and table settings according to seating plan and event theme
Assisted in private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Covered different departments when needed
Kept inventory of serving equipment and new shipment
Organized different banquets with leadership and ran multiple banquets at the same time.