Carlos Zambrano

• Operated pallet jacks and forklifts to efficiently move inventory within warehouse.
• Selected, packed, and shipped orders accurately to ensure timely delivery.

• Company specialized in the processing and commercialization of softwood used for model airplanes and ships.
• Managed communications with clients, suppliers, and regulatory bodies regarding quality-related matters.

• Managed 45 hectares of land dedicated to the cultivation of exotic fruits such as green plantain, cassava, and oil palm (raw material for palm oil production).
• Handled product sales in local markets and to companies involved in import-export, subject to quality control standards.
• Developed 30% of an efficient irrigation system, leading to a 10% increase in productivity and profitability.

• Oversaw daily store operations and supervised sales activities.
• Conducted in-depth analysis of retail and customer KPIs.
• Managed staff scheduling and led team coordination.
• Planned strategies to meet business development goals (BDG) and company-set targets.
• Motivated and coached the team to build a cohesive and high-performing environment.
• Responsible for store-level visual merchandising.

• Performed daily cash register closure and managed store opening and closing independently.
• Oversaw stock management and order processing using RFID systems.
• Developed strong knowledge of retail operations and customer service.

Promoted to a higher role within the company in Genoa, where I enhanced my skills in:

• Product management and visual merchandising
• Problem-solving in fast-paced retail environments
• Supervising part of the store team and supporting team coordination