Carlos A. Cabrera
Orlando,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Forward-thinking Operations Specialist bringing 20+ years of expertise in sales and management for real estate and healthcare sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
15
15
years of professional experience
Work History
Executive Business Administrator
Angels On Earth PPEC, Inc.
08.2018 - 03.2023
- Developed monthly reports.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
- Managed day-to-day development issues.
- Monitored executive and site schedules to coordinate meetings and corporate events.
- Oversaw HR training, coaching, mentoring and staff retention.
- Oversaw process improvement initiatives.
- Increased accuracy through improved processes for fiscal monitoring, payroll and operational expenses.
- Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
- Reconciled business and creative needs.
- Prepared operational and salary budgets.
- Developed strategic plans and initiatives.
- Contributed to economic success by participating in budgeting process.
- Represented company at conferences and seminars to boost outreach.
- Executed training programs.
- Drove specification, scheduling, status and review processes.
- Developed improved recruiting methods to reduce turnover and build highly effective teams.
- Translated business priorities into implementable actions.
- Spearheaded marketing initiatives.
- Used measurements, analysis and process alternatives to arrive at best practices.
- Served as executive staff liaison to several committees.
- Directed managers of rapidly growing team.
- Worked with stakeholders to drive product and service definition and design.
- Facilitated fast-paced and dynamic entrepreneurial environment.
- Oversaw adequacy and soundness of organization's financial structure.
- Lead design and review sessions with technical and business staff.
Salesman
Wyndham Vacation Ownership
03.2008 - 10.2011
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and implemented sales strategies to increase profits.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated new leads through networking and attending industry events.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Education
High School Diploma -
Miami Senior High School
Miami, FLSkills
- Business Administration
- Performance Improvement
- Business Development
- Marketing Initiatives
- General Management and Administration
- Strategic Vision
- Office Management
- Personable and Approachable
- Administration and Management
- Leadership
- Operations Oversight
- Operations Management
Accomplishments
- Supervised team of 250 staff members.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Executive Business Administrator
Angels On Earth PPEC, Inc.
08.2018 - 03.2023
Salesman
Wyndham Vacation Ownership
03.2008 - 10.2011
High School Diploma -
Miami Senior High School
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