Summary
Overview
Work History
Education
Skills
Timeline
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CARLOS A QUNONES RICARDEZ

Frankfort,KY

Summary

Energetic professional with 6 years of experience in various industries. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers. Ambitious, career-focused job seeker, anxious to obtain an entry-level management position to help launch career while achieving company goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Methodical and well-coordinated administrative professional well-versed in recruitment strategies. Comfortable multitasking in fast-paced, deadline-driven environments. Proficient in organizing schedules and paperwork.

Overview

6
6
years of professional experience

Work History

Waiter/Bartender

My Guadalajara
Frankfort, KY
10.2021 - Current
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.

Executive Recruiter

Overachiever Staffing
Louisville, KY
02.2019 - 01.2021
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Managed applicant tracking system database to track all candidate information throughout the recruitment process.
  • Created detailed job postings that accurately reflect the roles, responsibilities and requirements of each position.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Facilitated job application processes for qualified candidates.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Sat in on meetings to provide members with oral translations of conversations and information.
  • Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
  • Mediated conversations for one-on-one and group discussions.

Warehouse Lead

Performance Team
Louisville, KY
02.2018 - 01.2019
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Trained new employees regarding warehouse procedures and standards.
  • Confirmed items picked for orders by keying codes into system.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Verified accuracy of picked items by comparing them against pick list.
  • Used handheld scanners to key in data for packages.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Assigned projects and distributed tasks to team members as per area of expertise.

Education

GED -

Thorn Hill Education Center
Frankfort, KY
06-2023

Skills

  • Team Supervision
  • Quality Improvement
  • Staff Training
  • Problem-Solving
  • Leadership
  • Safety
  • Social Media Recruiting
  • Data Analysis
  • Background Checks
  • LinkedIn Sourcing
  • New Hire Training
  • State Reporting Procedures
  • Self-Motivated Work Ethic
  • Administrative Skills
  • Complaint Handling
  • Customer Service
  • De-Escalation Techniques
  • Transaction Processing
  • Employee Coaching
  • Fluent in SPANISH/ENGLISH

Timeline

Waiter/Bartender

My Guadalajara
10.2021 - Current

Executive Recruiter

Overachiever Staffing
02.2019 - 01.2021

Warehouse Lead

Performance Team
02.2018 - 01.2019

GED -

Thorn Hill Education Center

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CARLOS A QUNONES RICARDEZ