Summary
Overview
Work History
Skills
Languages
Work Availability
Timeline
Hi, I’m

Carlos Alberto Molina Gonzalez

Orlando,FL

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
years of professional experience

Work History

Reys Cuban Caffe
Seminole, FL

Customer Service Cashier
04.2021 - Current

Job overview

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Skills

  • Payment Collection
  • Product Merchandising
  • Customer Complaint Resolution
  • Cash Handling
  • Customer Inquiries
  • POS System Operation
  • Positive and Professional

Languages

English
Limited
Availability
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Timeline

Customer Service Cashier

Reys Cuban Caffe
04.2021 - Current
Carlos Alberto Molina Gonzalez