Carlos Ariel Hernandez
Miami
Summary
Due to my extensive work experience, I have been able to develop excellent customer service, excellent communication skills, and more than 3 years of experience in sales and employee management. I have always liked to be able to surpass myself, grow, and give my all for the company I am working for.
Overview
9
9
years of professional experience
Work History
Sales Merchandiser
Coca-Cola
01.2023 - Current
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
Store Manager
Gas Station
01.2019 - 01.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Supervisor
Costco
01.2018 - 01.2019
Supervisor
McDonald's
01.2017 - 01.2018
Cashier
Mc Donald's
01.2016 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor Of Civil Engineering -
Miami Dade College
Miami, FLSkills
- Goal oriented
- Sales strategies
- Brand awareness
- Visual merchandising
- Performance tracking
- Window displays
- Promotional planning
- Product messaging
- Brand presentations
- Friendly and outgoing
- Reliable and punctual
- Active listener
- Pricing and shelf labeling
- Maintaining stock levels
- Product inventory counts
- Stock rotation
- Pricing and signage updates
- Stock replenishment
- Planogram design
- Space planning
- Store maintenance
- Merchandise planning
- Sales techniques
- Vendor relations
- Pricing controls
- Merchandising trends
- Visual displays
- In-store support
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Ordering and purchasing
- Attention to detail
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
- Risk assessment
- Inventory control
- Staff supervision
- Time management abilities
- Adaptability
- Written communication
Timeline
Sales Merchandiser
Coca-Cola
01.2023 - Current
Store Manager
Gas Station
01.2019 - 01.2023
Supervisor
Costco
01.2018 - 01.2019
Supervisor
McDonald's
01.2017 - 01.2018
Cashier
Mc Donald's
01.2016 - 01.2017
Bachelor Of Civil Engineering -
Miami Dade College
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