Accomplished Regional Onsite Biomedical Tech Supervisor with a proven track record at InfuSystem, Inc., enhancing team productivity and customer satisfaction through strategic planning and process improvement. Skilled in operations management and fostering teamwork, I've significantly improved workflows and mentored staff, driving organizational success with a keen eye for detail and efficiency. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Biomedical Technician Lead - Remote
OB Healthcare
03.2017 - 04.2021
Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
Assisted hospital staff in understanding the proper use of biomedical equipment, reducing user error incidents.
Maintained safe work environment and adhered to privacy regulations.
Conducted thorough evaluations of newly acquired medical equipment, ensuring compliance with regulatory standards.
Diagnosed cause of problems and completed repairs.
Performed preventative maintenance on a variety of biomedical devices, prolonging their operational lifespan.
Ensured patient safety by adhering to strict quality control procedures during equipment inspections.
Trained staff on proper operation of equipment as well as initial troubleshooting techniques.
Enhanced equipment reliability by performing routine maintenance and calibration on medical devices.
Collaborated with cross-functional teams to develop and implement new medical equipment protocols.
Performed preventive maintenance for medical equipment.
Reduced device downtime through efficient troubleshooting and repair of biomedical equipment.
Utilized strong problem-solving skills to diagnose complex medical equipment issues, ensuring both accuracy and efficiency in repairs.
Performed Electrical Safety Inspections (ESI) and Performance Assurance (PA) inspections.
Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
Inspected, tested and calibrated medical equipment before installing.
Maintained a clean, organized work environment with proper safety protocols in place at all times, promoting a culture of responsibility and professionalism within the team.
Maintained up-to-date knowledge on applicable regulations and industry standards related to medical device safety and performance requirements.
Installed, calibrated and monitored infusion devices.
Planned, scheduled, and delegated daily work to team of employees.
Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
O.R. Aide III/Supervisor
Parkland Memorial Hospital
09.2012 - 02.2017
Maintained equipment and supplies, confirming sufficient inventory levels prior to procedures.
Adhered to universal precautions, applying aseptic techniques to operating room equipment and personnel.
Assisted in transporting patients, carts and equipment before and during surgical procedures.
Participated in OR suite turnaround procedures such as cleaning and case cart management.
Maintained functional knowledge of operational procedures to anticipate needs of surgeons.
Delivered direct care to patients under supervision of charge nurse.
Confirmed presence of required medical equipment prior to scheduled appointments.
Opened and distributed sterile supplies during medical procedures.
Oversaw proper handling of specimens and cultures, complying with prescribed hospital procedure and regulations.
Participated in OR quality initiatives, providing constructive feedback to enhance future performance.
Demonstrated a strong commitment to patient privacy by strictly adhering to HIPAA regulations and hospital policies.
Enhanced patient care by efficiently transporting patients to and from the operating room.
Supported surgical teams during complex procedures, reducing stress on surgeons and nurses alike.
Promoted a positive work atmosphere by fostering strong relationships with colleagues across various departments.
Conducted thorough equipment inspections before each surgical procedure, identifying potential issues that may have resulted in increased risk for patients or delays in surgery time.
Reduced surgery delays by promptly setting up operating rooms with necessary equipment and supplies.