Carlos David Diaz Cruz
Wichita,KS
Summary
Results-driven General Sales Manager proficient in Pharmacy products. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach. Proactive General Sales Manager proficient in sales, service and business operations. Enthusiastic about driving business growth a Casa Saba by leveraging 10 years of experience in the Pharmaceutical industry. Talented General Sales Manager with a deep understanding of market trends, customer needs and effective sales strategies. Ready to apply progressive experience to challenging new role at Pharmacy company. Analytical and meticulous sales professional with comprehensive experience in relationship-building, partnership cultivation and profit channel growth. Self-motivated leader with natural talent for networking and territory development. Excels at leveraging customer data to deliver strong solutions.
Overview
16
16
years of professional experience
Work History
Financial Tax Advisor
Freelancer
Mexico City, Mexico City
08.2016 - Current
- Completed and filed returns with tax departments at local, state and federal levels.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
General Sales Manager
Marzam Pharmaceutical Wholesales & Distribution
Mexico City, Mexico City
03.2016 - 08.2016
- Motivated team with 130 members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
General Sales Manager
Casa Saba Pharma Whole Sales & Distribution
Mexico City, Mexico
04.2006 - 04.2015
- Motivated team with 120 members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
- Managed newly-formed Holding Department which oversaw account sales, marketing, insurance and credit sales, rental, and towing, and customer satisfaction.
- Monitored most important 50 customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Produced contracts, reports, letters, and proposals for clients.
- Organized promotional events and interacted with community to increase sales volume.
- Held weekly meetings with 125 members in different groups to identify techniques to overcome sales obstacles.
- Resolved customer issues quickly and managed over 1,250 accounts to increase sales and meet quotas.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Identified opportunities for growth within Mexico City territory and collaborated with sales teams to reach sales goal.
- Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
Education
English-as-a-Second-Language Education
10.2021
BBA - Accounting And Finance
07.1995
Skills
- Ethical Standards
- Customer Complaint Resolution
- Healthcare Industry
- Customer Contact
- Analytical Skills
- Work Ethic
- Sales Process
- Marketing And Sales
- Pharmaceutical Industry
- Company Policies
- Management
- Interpersonal Communication
Timeline
Financial Tax Advisor - Freelancer
08.2016 - Current
General Sales Manager - Marzam Pharmaceutical Wholesales & Distribution
03.2016 - 08.2016
General Sales Manager - Casa Saba Pharma Whole Sales & Distribution
04.2006 - 04.2015
NexStep Alliance - , English-as-a-Second-Language Education
Universidad Nacional Autonoma De Mexico - BBA, Accounting And Finance
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