CARLOS ENRIQUE TOCTO CASTILLO

• Teacher providing support Future systems professionals were trained and instructed in software engineering and development courses, project management and agile methodologies. Programming in Python, Analysis and Design of Systems with RUP and UML.
• Evaluated the effectiveness of teacher training programs using data-driven assessments, leading to continuous improvements in instructional practices.
• Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
• Facilitated strong relationships between school administrators and teacher trainers through open communication channels and collaborative problem-solving approaches.

Information Security Analyst

• Project to carry out an analysis of the information security control of the IT area
• The risk matrix and updated procedures were implemented in light of ISO 27000, backups, inventories, system requirements, user registrations and cancellations.

• By order of service, an analysis of the quality of the OTI services was requested, to see management indicators of the service desk and to update directives.
• An indicator board was implemented for the continuous improvement of the Information Technology Office.Analyzed quality and performance data to support operational decision-making.
• Created and revised procedures, checklists and job aids to reduce errors.

• Responsible for the analysis and solution proposal for the optimization and efficiency of resources (time and personnel) for the Production area, as well as process management, continuous improvement and area indicators. Direct report to the Operations Management, Commercial Management and Data Acquisition. In charge of 9 people.

• I received an award for process optimization, implementing a production control management system that, through indicators, quantities and amounts, prioritized customer service by the Commercial area. With more than 3000 contributors of information.

• Obtained more than $20,000 in savings from the “Mainframe Tape Control” project, which consisted of inventory control, recovery of lost tapes, and elimination of obsolete tape storage expenses.Implementación de nuevas aplicaciones para la automatización de los procesos de operaciones con el área de IT en los envíos de información a la Cámara de Comercio de Lima - CCL, SUNAT y Data de la SBS.

• Control of production with the indicator board, centralizing the information of the different programs, with which, in the last 5 years, 100% fulfilled SLAs were obtained.

• Responsible for the Data Entry and Go Production project, carrying out analysis and solution proposal in coordination with IT. In charge of 15 people.
• Analysis and development of the Go Production System (in house) with Visual (Client-Server and plsql) for production control, which achieved savings of more than 10 thousand dollars in the year, improved process times, hour / man and reports for decision making.
• Programming of alerts via email so that information analysts from the legal area can reduce the casuistry of cases for Indecopi.
• Quality Control of the information received for subsequent loading into the system and management of criteria for massive consolidation.

• Support was given to networks and equipment maintenance.

• Professional training services and installation of the computer system were provided in the institution's equipment at the level of the Peru and Bolivia region.

• Responsible for the implementation and operation of the Commissary system (Warehouse Control) for Citibank.
• Responsible for the operation of the system for the supply of various items for the different areas, system maintenance and inventory control.
• Responsible for the reorganization of the area, achieving a new image based on the reliability of the reports issued for decision-making at higher levels.

• Programmer analyst in charge of the implementation of the attendance control system, billing, payments and routines.
• An application was also developed to monitor the evolution of each Gym client, including diets and routines..thored code fixes and enhancements for inclusion in future code releases and patches.

• Programmer analyst responsible for the programming and implementation of the "Data Bank" system at a multi-user level.
• Responsible for the implementation and technical support of the system, as well as coordinating the reception of the information sent at the national level and the loading of the classified material into the system.
• Reports to the bosses detailing the number of teaching positions in the different parochial educational centers at the national level, those available, active and transferred.