Carlos Esteban Elguera
Orlando
Summary
Experienced hospitality professional with a strong focus on front desk operations, having worked in this role for the majority of my career. Skilled in delivering excellent customer service in residential buildings and related roles, including gatehouse attendant, valet, and administrative support. Proficient in various property management software systems and known for adaptability across diverse building environments. In addition to traditional front desk duties—such as greeting residents, handling packages, and managing visitor logs—I have also supported property managers by coordinating with contractors, scheduling repairs, and handling operational communications.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
KW Property Management
10.2024 - Current
- Managed guest and resident access throughout the building, including monitoring parking and entry of non-residents.
- Maintained constant surveillance of security cameras and patrolled premises to enforce building rules.
- Provided building-wide support by walking floors, reporting issues, and coordinating with contractors and maintenance.
- Delivered responsive, professional service to residents and guests while upholding building policies.
Valet Parking Attendant
MVP Valet Parking
09.2024 - 02.2025
- Managed vehicle flow and provided exceptional service to residents and guests.
- Frequently covered front desk during peak hours: received and delivered packages, answered calls, and assisted with coordination.
- Worked side by side with building maintenance and front desk staff to ensure smooth operations.
- Responded to guest needs and supported daily front desk responsibilities.
Front Desk Agent
Lowe Royal Consulting
11.2021 - 10.2024
- Primarily worked as front desk, while also covering roles such as security guard, gatehouse, receiving, and rover.
- Adapted to a variety of systems and software in different residential buildings.
- Managed front desk responsibilities including visitor logs, package handling, call management, and resident requests.
- Supported property management with contractor coordination, repair scheduling, and general building operations.
Education
Universidad De Lima
Lima, Peru01-2029
English As Second Language -
San Ignacio University
Doral, FL03-2022
High School Diploma -
Saco Oliveros
Lima, Peru12-2019
Skills
- Fluent in English and Spanish
- Adaptability and fast learner
- Conflict resolution and ability to work under pressure
- Discretion and professional appearance
- Access control systems and front desk software
- Drafting administrative documents and reports
Timeline
Front Desk Receptionist
KW Property Management
10.2024 - Current
Valet Parking Attendant
MVP Valet Parking
09.2024 - 02.2025
Front Desk Agent
Lowe Royal Consulting
11.2021 - 10.2024
Universidad De Lima
English As Second Language -
San Ignacio University
High School Diploma -
Saco Oliveros
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