Summary
Overview
Work History
Education
Skills
Websites
Hobbies: singing, playing guitar, and songwriting
Languages
Timeline
Generic
Carlos G Castro

Carlos G Castro

Beaverton,OR

Summary

Sensible Manufacturing Technician offering 15 years of equipment maintenance and operation. Fully trained in following safety protocols with sound knowledge of workplace health and safety procedures. Experienced and solution-oriented. Committed to worker and workplace safety and cutting costs without sacrificing quality. Successful in problem-solving and critical thinking in times of stress. Hardworking and passionate job seeker with strong organizational skills eager to secure a position where customer service and communication are appreciated. Ready to help team achieve company goals. Meticulous when in supervisory position. Oversees operations promoting safe environment and quality service to achieve maximum customer satisfaction, protection of assets and minimal expenses. Coordinates scheduling and supervises activities of janitorial staff to promote clean and orderly building, ground and premises by performing basic cleaning and maintenance tasks. Strong knowledge of chemicals and proper use of PPE to promote stringent adherence to OSHA and safety guidelines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

38
38
years of professional experience

Work History

Manufacturing Technician

Tosoh Quartz Inc.
09.2007 - 05.2023
  • Made sure that products were produced on time and are of good quality.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Inspected finished products for quality and adherence to customer specifications.
  • Performed daily maintenance and servicing of equipment to maintain smooth-running operations.
  • Safety Committee president for 5 years and conducted safety stand up meetings and safety audits.

Assembler

Masterbrand Cabinets
07.2003 - 08.2007
  • Assembled components with minimal supervision, exceeding expected project milestones. Led team to highest output and best customer service score.
  • Collaborated with team members to improve production processes and maintain quality standards.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Trained new assembly personnel on proper use of equipment.
  • Assisted in development of new assembly processes as part of Kaizen using 5S practices.
  • Followed safety protocols to maintain safe working environment came up with safety slogan and championed VPP safety practices
  • Assembled components with minimal supervision, exceeding expected project milestones

Sales Manager

Staples Inc.
11.1994 - 09.1999
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction resulting in elevating CSI scores from 85% to 98%
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Janitorial Supervisor

Castro Janitorial
08.1985 - 04.1992
  • Conducted or assisted with screening and hiring of job applicants, training employees and administering performance reviews to maintain adequate and qualified workforce.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Grew business from 20 to 85 accounts

Education

Advanced Certificate in Teaching English - World Language

Canadian Institute of English
Portland, OR
11.2008

Certification - Massage Therapy

International Institute of Reflexology
San Francisco, CA
02.1986

GED -

Merced High School
Merced, CA
1985

Skills

  • Guest Satisfaction
  • Cleanliness Standards
  • Company Quality Standards
  • Safety Policies and Procedures
  • Critical Thinking
  • Employee Performance
  • Administrative Oversight
  • Job Coaching
  • Building Security
  • Hazardous Chemicals

Hobbies: singing, playing guitar, and songwriting

My earliest memories involve music. In 1984, I literally stumbled onto the guitar in my grandmother's storage and have learned from seasoned pros and enjoy music within a balance. I host a show called The Lounge Of Sound on YouTube.

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Manufacturing Technician

Tosoh Quartz Inc.
09.2007 - 05.2023

Assembler

Masterbrand Cabinets
07.2003 - 08.2007

Sales Manager

Staples Inc.
11.1994 - 09.1999

Janitorial Supervisor

Castro Janitorial
08.1985 - 04.1992

Advanced Certificate in Teaching English - World Language

Canadian Institute of English

Certification - Massage Therapy

International Institute of Reflexology

GED -

Merced High School
Carlos G Castro