Carlos Humberto Maldonado Gomez

Confie Seguros

01.2022 - Current

Developed strong relationships with clients through excellent customer service and regular followups.
Assisted call-in customers with questions and orders.
Explained features and advantages of [Type] products or services to promote sales.
Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
Achieved top performer status within the company due to consistent high sales numbers.
Increased sales revenue by consistently meeting and exceeding sales targets.
Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Recorded accurate and efficient records in customer database.
Monitored service after sale and implemented quick and effective problem resolutions.
Stayed current on company offerings and industry trends.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Presented professional image consistent with company's brand values.

Summary