Carlos J Cruz Torres
Glennville,Georgia
Summary
Punctual Carpenter with extensive knowledge of wood quality and composition. Collaborates successfully with home owners in selecting building materials. Strictly adheres to building plans to promote customer satisfaction and return business. with keen attention to detail and design. Recognizes customer service as valuable tool to deliver overall quality and satisfaction. Committed to fulfilling all customer expectations through careful adherence to design plans and requests. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Carpenter
Cld Consulting Engineers Repair
Bayamon, PR
05.2021 - 10.2023
- Promoted team safety by keeping work areas free of hazards.
- Repaired or replaced damaged structures or components.
- Inspected completed projects for quality assurance purposes before delivering them to customers.
- Positioned and installed floor joists, trusses and rafters.
- Measured, cut, and installed staircase spindles.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Reviewed jobsite needs with foreman and coordinated construction.
- Maintained records and documented actions for progress reports.
- Bore boltholes in wood, masonry or concrete using electric or pneumatic drill.
- Installed drywall sheets onto walls or ceilings using nails or screws.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Repaired or replaced damaged or defective parts using power tools and equipment.
- Maintained a clean job site at all times by disposing of debris properly after each shift.
Plumbing Helper
Jake Patrick & Son Plumbing
Guyton, GA
02.2020 - 08.2021
- Aligned forms for pouring concrete slabs according to instructions from foremen.
- Installed drainage systems including culverts, catch basins, storm sewers.
- Cleaned up debris after completion of each project utilizing brooms and blowers.
- Laid asphalt using a variety of tools such as tamper plates or hand tampers.
- Repaired potholes in existing roads by filling them with fresh asphalt material.
- Inspected finished products for quality assurance before release into service.
- Used shovels and rakes to spread dirt or gravel over surfaces for grading purposes.
- Used range of hands tools, power tools and construction equipment to spread gravel and asphalt.
- Assisted with the installation of sub-grade material.
- Operated jackhammers and other heavy equipment to break up
General Manager's Assistant
McDonald's Restaurant
Glennville, GA
09.2011 - 07.2020
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Communicated regularly with customers to gain insights into their needs.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Maintained up-to-date knowledge of company products and services.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Forklift Operator
Martin Brothers Construction
San Juan, PR
09.2007 - 04.2009
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Weighed materials or products to record data on tags or labels.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Inspected product load for accuracy to foster timely and complete delivery.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
Employment Coordinator
Brother and Associated
San Juan , PR
03.2000 - 08.2006
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Hired employees and processed hiring-related paperwork.
- Collaborated with department heads to identify staffing needs and develop recruitment plans accordingly.
- Prepared or maintained employment records using human resources management system software.
- Maintained accurate records of hiring processes and employee information.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Assisted customers with selecting items and answering questions about products.
- Arranged and stocked new merchandise following placement directions.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Investigated and resolved issues to drive better service for customers and employees.
- Operated equipment such as scanners and scales correctly during checkout process.
- Reported any discrepancies or errors in pricing or inventory levels to management.
Education
Associate of Arts -
Vocational Education
Bayamon,PR06-1997
High School Diploma -
Maria Vasquez Gutierres
Bayamon,PR04-1995
Skills
- Project Management
- Commercial Construction Experience
- Structural Repairs
- Project Planning
- Construction Management
- General Laborer
- Staff Management
- Valid GA Driver's License
- Hand and Power Tools
- Lifts up to 75 Pounds
- Flooring Construction
- Customer assistance
- Cash Handling
- Basic math skills
- Reports and documents
- Refunds and exchanges
- Inventory management
- Order taking
- Creative problem solving
- Administrative support
- Warehousing functions
- Retail store support
- Technical Support
- Sales expertise
- Menu memorization
- Dining area maintenance
- Guest seating arrangements
- Daily specials memorization
- Hospitality service expertise
- Order delivery practices
- Product promotions
- Sales trends
- Project Management
- Product and service sales
- Store opening and closing
Languages
English
Professional
Spanish
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Carpenter
Cld Consulting Engineers Repair
05.2021 - 10.2023
Plumbing Helper
Jake Patrick & Son Plumbing
02.2020 - 08.2021
General Manager's Assistant
McDonald's Restaurant
09.2011 - 07.2020
Forklift Operator
Martin Brothers Construction
09.2007 - 04.2009
Employment Coordinator
Brother and Associated
03.2000 - 08.2006
Associate of Arts -
Vocational Education
High School Diploma -
Maria Vasquez Gutierres
References
References available upon request.
References
References available upon request.
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