Carlos Javier Bravo
North Bergen,NJ
Summary
Experienced installation and repair professional specializing in different types of locks and associated hardware. Adept at responding quickly to repair calls and completing high-quality work. Organized and detail-oriented with a solid work ethic. Skilled at rekeying locks, duplicating keys and repairing hardware. Strong knowledge of industry innovations in security and hardware upgrades. Committed to providing timely and efficient service at all hours. Knowledgeable Locksmith with solid communication, planning and time management skills. Maintaining inventories, working quickly and adhering to security standards. Offering 6 years of experience, replacing worn parts and performing [Task].
Overview
5
5
years of professional experience
Work History
Locksmith Technician
ONY Mobile Services And American Services
03.2019 - 11.2023
- Proven ability to learn quickly and adapt to new situations.
- Applied effective time management techniques to meet tight deadlines.
- Planned comprehensive security system repairs and installations, maintaining detailed calendar of over [Number] weekly appointments.
- Increased business revenue by upselling additional security products and services to clients during service calls.
- Restored functionality to damaged locks by disassembling and replacing worn or broken components as needed.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Passionate about learning and committed to continual improvement.
- Demonstrated leadership skills in managing projects from concept to completion.
- Identified issues, analyzed information and provided solutions to problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Cultivated interpersonal skills by building positive relationships with others.
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations and provided exceptional service.
- Cut new keys from code using specialized equipment when original keys were lost or unavailable.
- Safeguarded client properties by rekeying locks upon request or as part of a security upgrade strategy.
- Improved client satisfaction by providing prompt emergency lockout services for vehicles, homes, and offices.
- Informed customers of setbacks or possible issues with repairs, quickly diagnosing problems to give accurate information.
- Used devices to open door locks without keys.
- Installed new door hardware such as locks, plates, and closers
- Installed electronic access control systems, enhancing overall building security for commercial clients.
- Managed inventory worth of locks and repair supplies.
- Gave accurate quotes prior to starting projects, breaking down amounts into detailed line items.
- Collaborated with property management companies to provide comprehensive locksmith services for tenants, ensuring a safe living environment.
- Reduced instances of unauthorized access through expert installation of high-security lock systems for various applications.
- Maintained up-to-date knowledge of industry trends and advancements through regular participation in locksmith training programs and workshops.
- Decreased response time to emergency situations with effective route planning and efficient dispatch coordination.
- Provided exceptional customer service while addressing concerns or answering questions related to installed security products.
- Communicated with customer about specific security needs, adapting plans to meet needs and budget constraints.
- Ensured proper functioning of access control systems by performing routine maintenance checks and repairs.
- Repaired panic hardware and alarm detection connections on doors.
- Drilled into locked safes to open for legal owners who lost keys or inherited systems.
- Performed accurate diagnostics on malfunctioning locks to identify issues and implement appropriate repair solutions swiftly.
- Assisted customers in selecting appropriate security solutions based on their specific needs and preferences.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to develop and implement creative solutions to complex problems.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
GIMNASIO MODERNO
Colombia06.1994
Skills
- Mailbox Lock Replacement
- Lock Repair
- Exit Device Maintenance
- Surveillance system knowledge
- Electronic Lock Programming
- Repairing broken systems
- Residential Lock Installation
- Access Control Systems
- Door Hardware Installation
- Keyless entry systems
- Panic bar installation
- Master Keying Expertise
- Smart Lock Configuration
- Padlock Removal Techniques
- Safe Manipulation Techniques
- Hardware Installation
- Broken Key Extraction
- Operating equipment
- File Cabinet Locks
- Ordering parts
- Lock Rekeying Abilities
- Emergency Lockout Services
- Lock Maintenance Procedures
- Lock Picking Proficiency
- Gate Lock Repair
- Commercial Lock Solutions
- Installing new hardware
- Analytical and Critical Thinking
- Customer Service
- Organization and Time Management
- Customer Relations
- Conflict Resolution
Certification
quiet person
I am a quiet person, I like to learn, I have a family made up of my wife and daughter, I like to cycle in my free time, go out with my daughter and my wife to share a relaxed time, travel.
Timeline
Locksmith Technician
ONY Mobile Services And American Services
03.2019 - 11.2023
High School Diploma -
GIMNASIO MODERNO
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