JOSE R. RAMOS-RODRIGUEZ
LOWELL,MA
Summary
Professional Clinician with thorough experience in delivering high-quality patient care and therapeutic services. Strong focus on team collaboration, adaptability to changing needs, and achieving impactful results. Skilled in patient assessment, treatment planning, and evidence-based interventions. Reliable and goal-oriented, with passion for supporting patients' mental health and well-being.
Overview
26
26
years of professional experience
Work History
Clinician
LifeStance Health
11.2024 - Current
- Improved patient outcomes by implementing evidence-based clinical practices and interventions.
- Enhanced interdisciplinary collaboration for better patient care through effective communication and teamwork.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Participated in case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
- Served as a mentor to new clinicians, providing guidance on techniques, documentation standards, and ethical considerations in practice.
- Increased patient satisfaction scores through empathetic listening, clear communication, and timely resolution of concerns.
- Diagnosed and treated patients suffering from chronic conditions.
- Provided patients with detailed information about symptoms, causes and treatment expectations.
- Provided supervision to interns and practicum students during their training rotations in the clinic setting.
- Documented developments and regressions in patients' speech, making treatment adjustments based on latest information.
Licensed School Social Worker
Stoklosa Middle School
08.2018 - Current
- Developed and implemented professional development SEL training for teachers and parents
- Provided individual and group counseling for students who experienced SEL problems in school and home
- Conducted IEP and FBA assessments as well as Supportive Intervention plan of student needs
- Encouraged and assisted families in their pursuit of community services that assisted in the remediation of school centered problems
- Assisted parents to understand problems experienced by their children
- This was accomplished through home visits, group counseling, parent trainings and referrals to community agencies
- Facilitated the involvement of community agencies in efforts directed toward remediation of student problems in school adjustment and served on the school crisis team to promote a safe school environment
Behavioral Case Manager II
Elevance Heath
12.2022 - 12.2023
- Took incoming calls, texts and chats from individuals who may be in emotional distress or in crisis
- Performed safety screening and assessments to discern presence and acuity of any risks to the safety of the individual or others
- Used information provided by caller and obtained during the screening and assessment, to then collaborate with the caller where possible and determine next steps
- Documented all interactions real-time to insure accuracy and efficiency
- Supported members access to appropriate quality and cost effective care
- Coordinated with internal and external resources to meet identified needs of the members and collaborated with providers
- Served as a resource to there BH Case Managers
- Participated in cross-functional teams, projects and initiatives
MCRT Crisis Clinician
Harbor Homes
04.2018 - 04.2022
- Company Overview: Greater Nashua Mental Health
- Performed emergency crisis assessments and supportive services for adults and children in a variety of settings including homes, school and hospitals
- Provided assessment, treatment interventions and crisis counseling
- Managed the acute phase of clients presenting in behavioral health crisis, assessed, triage and referred clients to the appropriate services
- Developed and maintained collaborative working relationships with hospitals based staff
- Greater Nashua Mental Health
Licensed School Social Worker
Up Academy Leonard Middle School
08.2014 - 06.2018
- Assisted in the formulation of administrative procedures, policies and curriculum which directly affected the welfare of students
- Provided individual or group counseling for students who were experiencing social and emotional problems in school and home
- Conducted IEP and FBA assessments as well as Supportive Intervention plan of student needs
- Encouraged and assisted families in their pursuit of community services that assisted in the remediation of school centered problems
- Assisted parents to understand problems experienced by their children
- This was accomplished through home visits, group counseling, parent training and referrals to community agencies
- Facilitated the involvement of community agencies in efforts directed toward remediation of student problems in school adjustment and served on the school crisis team to promote a safe school environment
Mobile Crisis Intervention Director (MCI)
Lahey Health Behavioral Services
09.2009 - 08.2014
- Company Overview: Emergency Services Program
- Responsible for the development and implementation of an effective social service delivery system that complies with all applicable agency policies and procedures to ensure contract compliance and the efficient on-going operations of the facility
- Planned Budget in conjunction with contract renewal
- Performed emergency psychiatric assessments and supportive services for adults and children in a variety of settings including homes, schools, outpatient clinics and hospitals
- Assured collection of appropriate client assessment and screening information, to include biopsychosocial information, psychiatric and medication history, alcohol/drug information
- Determined eligibility for crisis stabilization services, CBHI services, in-home stabilization services or appropriate referral and linkages to other community agencies or hospitals information
- Provided on call clinical support as required
- Recruited, interviewed, hired, trained and supervised staff of 12 consisting of masters level crisis clinicians, and bachelors level family partners and paraprofessionals
- Emergency Services Program
COMMUNITY-BASED CLINICIAN
Lahey Health Behavioral Services
01.2007 - 09.2009
- Company Overview: First Team Program
- Provided intensive home-based individual and family therapy and wraparound services for DCF referred families with severe mental health and substance abuse issues
- Developed a mentoring relationship with the adolescent in order to advocate on his or her behalf
- Developed treatment plans, behavioral intervention plans, needs assessments for clients and coordinated services with DCF
- Supervised bachelors level case managers
- First Team Program
SOCIAL WORKER
Department of Children and Families
11.2003 - 01.2007
- Engaged and assessed families from a strengths based perspective
- Continually assessed risk of abuse, neglect and threatened harm by gathering appropriate information
- Conducted visits with children and parents and/or caregivers that included the on-going assessment of child safety, permanency, and well-being
- Developed and implemented a plan that meets the needs of children and the family
- Attended court hearings, prepared and file court documents within required timeframes
- Served as a conduit of information between all parties to the case and identified stakeholders, including medical, educational, and mental health providers
PROGRAM DIRECTOR
Community Teamwork, Inc.
12.1998 - 11.2003
- Company Overview: Milly's Place Family Shelter
- Supervised staff of 12
- Managed and oversaw all shelter administrative budgets
- Provided overall direction and supervision for all aspects of a dynamic program, on call house emergencies and crisis intervention
- Participated on local and state-wide committees to share information related to homeless families
- Provided clinical case management and referral services for homeless families and individuals with physical, mental and emotionally disturbed disabilities through ongoing meeting with clients, staff and outside agencies
- Provided on call clinical support as needed
- Co-facilitated weekly psycho-social groups and social service meetings
- Milly's Place Family Shelter
Education
Masters - Clinical Social Work
Boston University
Tyngsboro, MA04.2007
Bachelor of Art - Dual Major in Psychology and Sociology
UMASS Lowell
Lowell, MA06.2004
Skills
- Bilingual English and Spanish
- Licensed Independent Clinical Social Worker (LICSW) (LCSW-C)
- Clinical documentation
- Clinical assessment
- School Social Worker/School Adjustment Counselor
- Microsoft Office Program Applications
- Internet Explorer
- Teamwork
- Detail oriented
- Deadline oriented
- Organizational skills
- Clinical counseling
- Psychiatric emergency services
Skillslicensureawards
Bilingual English and Spanish, Excellent computer skills with expert knowledge in Microsoft Office Program Applications and Internet Explorer, Able to work with others toward a team goal, Detail oriented, deadline oriented, and great organizational skills, Extensive clinical counseling and psychiatric emergency services experience, Licensed Independent Clinical Social Worker, Massachusetts and Maryland, School Social Worker/School Adjustment Counselor All Levels, Massachusetts, 488279, Excellence in Program Leadership Award, Mass Association for Behavioral Health (ABH), 2014
Languages
Spanish
Full Professional
Timeline
Clinician
LifeStance Health
11.2024 - Current
Behavioral Case Manager II
Elevance Heath
12.2022 - 12.2023
Licensed School Social Worker
Stoklosa Middle School
08.2018 - Current
MCRT Crisis Clinician
Harbor Homes
04.2018 - 04.2022
Licensed School Social Worker
Up Academy Leonard Middle School
08.2014 - 06.2018
Mobile Crisis Intervention Director (MCI)
Lahey Health Behavioral Services
09.2009 - 08.2014
COMMUNITY-BASED CLINICIAN
Lahey Health Behavioral Services
01.2007 - 09.2009
SOCIAL WORKER
Department of Children and Families
11.2003 - 01.2007
PROGRAM DIRECTOR
Community Teamwork, Inc.
12.1998 - 11.2003
Bachelor of Art - Dual Major in Psychology and Sociology
UMASS Lowell
Masters - Clinical Social Work
Boston University
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