Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos M Morales Pimentel

Passaic,New Jersey

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Supervisor of Operations

BBT Repairs Inc
Yonkers, NY
01.2023 - 11.2023
  • Identified process improvements that could reduce costs or improve service quality and efficiency levels.
  • Interpreted and explained work procedures and policies to brief staff.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Prepared reports summarizing key metrics, such as customer satisfaction scores, cost savings achieved.
  • Guided employees in handling difficult or complex problems.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Car Hauler

J & J Auto Logistics Inc
Baldwin, NY
07.2021 - 12.2022
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Kept customers satisfied and loyal by completing timely and accurate deliveries.
  • Verified vehicle information to ensure accuracy before loading.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Monitored road conditions and traffic patterns to adjust routes as needed.
  • Recorded expenses and maintained receipts.
  • Loaded and unloaded cars onto trailers, ensuring secure transportation of cargo.
  • Worked with dispatch to update routes and inform customers of delays.

Education

Leadership For Young Adults -

Dale Carnegie
Santo Domingo, Dominican Republic
05-2018

High School Diploma -

Colegio Claret
Santo Domingo, Dominican Republic
06-2013

Some College (No Degree) - Marketing

UNAPEC
Santo Domingo, Dominican Republic

Skills

  • Staff Evaluation
  • Recruitment and Hiring
  • Program Planning
  • Team Development
  • Employee Supervision
  • Travel Coordination
  • Motivational Leadership
  • Performance Improvement
  • Documentation and Recordkeeping
  • Microsoft Office
  • Workflow Planning
  • Project Management
  • Multitasking and Organization
  • Support Services
  • Decision-Making
  • Team Leadership
  • Staff Development and Training
  • Administration and Operations
  • Report Writing
  • Staff Training
  • Customer Service

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Supervisor of Operations

BBT Repairs Inc
01.2023 - 11.2023

Car Hauler

J & J Auto Logistics Inc
07.2021 - 12.2022

Leadership For Young Adults -

Dale Carnegie

High School Diploma -

Colegio Claret

Some College (No Degree) - Marketing

UNAPEC
Carlos M Morales Pimentel