Carlos M. Reyes
Bronx,NY
Summary
Personal Summary: An experienced, practical and forward-thinking individual who has a thorough understanding of how Facility Management works. Plant operations, engineering methods, techniques, procedures, principles of engineering and management, applicable governmental codes and regulations. Results driven professional with a strong background in facilities management, and project management seeking to bring talent and vision to a respected organization that rewards proven success in process improvement, troubleshooting, repair operations, and team leadership. Proven management skills that guide teams to success and established processes to sustain business operations.
Experienced Engineering Supervisor with over 25 years of experience in Facilities. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Plant Operations & Engineering Supervisor
Mount Sinai Hospital Queens, Crothall
01.2020 - Current
- Plan, organize and direct the activities of the Engineering Department
- Review and evaluate existing methods, systems, practices and procedures to ensure maximum productivity
- Efficiently maintain the quality of work to assure timely completion of assigned workload, patient care, safety and adhere to standards of quality control
- Maintain department records in compliance of JC, CMS, DNV, DOH and local jurisdiction
- Assist Project Management Team with new construction and internal builds
- Team with Infection Prevention and Environmental Health & Safety conducting hospital inspections
- Assist Department Heads and hospital leadership regularly on new or pending issues
- Assist Nursing Management teams
- Schedule and inspect the upgrades of patients rooms involving all trades
- Manage and inspect staff work performance to assure standards are being maintained
- Operations management, work requests tracking system, inventory, equipment, training
- Conduct daily floor inspections to confirm hospital is in compliance of Joint Commission regulations
Facilities Supervisor
Cleary Gottlieb Steen & Hamilton LLP, Williams Lea
01.2017 - 12.2019
- Man and directed the day to day operations of the facilities department to ensure prompt resolutions
- Developed strategic plans and departmental goals to maximize workflow
- Orchestrated short and long term facilities projects including internal moves, furniture reconfigurations;
- Developed strategic plan associated with office maintenance, office furniture and equipment, facilities renovation
- Implemented scanning and barcodes to validate floor inspections in real time
- Retrieved data from tracking systems to create reports for SLA and QBR
- Ensured systems are fully utilized and compatible with organizational design and objectives
- Oversaw Ergonomic installation and inspections
- Formulated procedures on conference room reconfigurations for client events
- Assisted Williams Lea with client relations, this is there first account in Facilities Management
- Directed staff results by coaching and counseling employees, and planning, monitoring and appraising job performance
- Managed staff disciplinary actions, performance reviews and monitor improvement
- Guided cross training sessions with staff
- Interacted with all levels of attorneys, Departmental Management and staff on a daily basis
- Conducted daily floor inspections and confirmed requests are completed
- Oversaw the Intake personal and tracking system to ensure completion
Client Services/Facilities Supervisor
O’Melveny & Myers, Williams Lea
01.2011 - 01.2017
- Played an instrumental role in the successful transition of outsourced staff from O’Melveny & Myers, LLP to Williams Lea
- Supervised Office Services, Mail Services, Copy/Print, Receptionists, Hospitality and Facilities staff; Coordinate work schedules and approve time off; Conduct new hire interviews and annual employee performance reviews
- Oversaw short and long term facilities projects including internal moves, external relocations and furniture reconfigurations; Organized group meetings with all service providers (e.g., moving company, IT Dept.) to ensure smooth and timely transitions
- Developed and assured the implementation of all the guidelines
- Managed the design and installation of furniture in offices and other areas
- Examined if the organization’s objectives are fulfilled by the management activities
- Participated and coordinated in the management and planning of the repair and maintenance projects
- Provided feedback and direction to the subordinate staff to ensure that all tasks have been completed accurately
- Conducted cross-training of equipment and machine operations as needed
- Responsible for office security; Provided and tracked access card keys for all employees, made keys as needed and maintained the Master Key Security Closet
- Interacted with all levels of attorneys, senior management and staff on a daily basis
- Heavy contact with vendors relating to moves, mail, equipment, supplies, car service, invoices, storage, etc.
Office Services Coordinator
01.2000 - 01.2011
- Interacted professionally with vendors, employees and other offices; maintained effective work relationships and worked in cooperation with management to effectively meet departmental objectives
- Planned, supervised and coordinated all the activities of the Office Services and Mail Services Departments
- Interacted with the Facilities Manager, upper management and employees on a daily basis
- Developed and implemented department procedures relating to mail deliveries, supply requests, and incoming and delivery of boxes and packages
- Coordinated and performed office maintenance and repair work
- Maintained equipment to ensure all machines operated at peak performance
- Approved and ordered all office supplies; Approved and processed purchase orders as well as FedEx, DHL and messenger services invoices
- Held key responsibility for managing attorney moves internally including organizing group move meetings with all service providers, such as moving company, IT Department, etc
- Monitored the work of employees and evaluated their work in order to comply with the quality standards of the company
Education
No - Accounting
New York City College of Technology of The City University of New York
Brooklyn, NY 08.1989 - 05.1991
Skills
CertificationsCertificates Of fitness – S95, G79HardwareMaintenance Connection, Log Check, PS Ship, PS Receiver, PS Pouch, Symphony Tracking, Pitney Bowes, Sapphire Systems, Tenant Services Systems, Kronos, Ultipro, WorkdaySkillsProficient in Outlook, MSOffice Suite, Word, Excel, Windows 10
Project Management
Project Management
Employee training and development
Performance improvements
Cost controls
Scheduling
Employee scheduling
Staff training/development
Inventory management
Relationship building
Coaching and mentoring
Budget development
Business Development
Delegation
Effective leader
Recruitment
Product development
Employee reviews
Plant and warehouse operations
Production Scheduling
Certification
Supervision Of Fire Alarm Systems S95
Timeline
Supervision Of Storage, Handling and Use of Commercial Cryogenic G79
11-2021
Supervision Of Fire Alarm Systems S95
08-2021
Plant Operations & Engineering Supervisor
Mount Sinai Hospital Queens, Crothall
01.2020 - Current
Facilities Supervisor
Cleary Gottlieb Steen & Hamilton LLP, Williams Lea
01.2017 - 12.2019
Client Services/Facilities Supervisor
O’Melveny & Myers, Williams Lea
01.2011 - 01.2017
Office Services Coordinator
01.2000 - 01.2011
No - Accounting
New York City College of Technology of The City University of New York
08.1989 - 05.1991