Carlos R. Pineda Salgado
Los Angeles,CA
Summary
Dynamic Senior Automotive Technician with extensive experience at Bridgestone Retail Operations LLC, specializing in advanced diagnostics and vehicle inspections. Proven track record of enhancing operational efficiency and customer satisfaction through process improvements and effective mentoring. Skilled in brake systems and committed to fostering strong client relationships.
Diligent [Desired Position] with solid background in automotive repair and diagnostics. Proven track record in maintaining and repairing various vehicle systems, ensuring optimal performance. Demonstrated expertise in troubleshooting complex mechanical issues and providing efficient solutions.
Experienced automotive professional prepared for senior technician role. Adept with diagnostic tools, repair techniques, and maintenance protocols. Strong focus on team collaboration and adapting to changing needs. Known for reliability, problem-solving skills, and achieving high-quality results.
Overview
20
20
years of professional experience
Work History
Senior Automotive Technician
Bridgestone Retail Operations LLC.
07.2021 - 10.2025
- Diagnosed and repaired vehicles using advanced diagnostic tools and equipment.
- Mentored junior technicians, enhancing technical skills and operational efficiency.
- Implemented process improvements that reduced service time and increased customer satisfaction.
- Ensured compliance with safety standards and procedures in all repair operations.
- Collaborated with management to develop training programs for new hires and ongoing staff development.
- Conducted thorough inspections of vehicles to identify potential issues before repairs commenced.
- Provided exceptional customer service, addressing concerns and fostering long-term client relationships.
Driver, Warehouse Orders
Melogistx, Inc.
11.2020 - 06.2021
- Operated delivery vehicles to efficiently transport warehouse orders to designated locations.
- Coordinated loading and unloading of goods, ensuring proper handling and safety protocols.
- Maintained accurate inventory records using warehouse management systems for timely order fulfillment.
- Collaborated with team members to optimize delivery routes, enhancing efficiency and reducing delays.
- Trained new drivers on organizational procedures and best practices for safe transportation of goods.
Cashier
Super Center Concepts, Inc
04.2020 - 11.2020
- Processed customer transactions efficiently using POS systems.
- Managed cash drawer, balancing funds accurately at end of shifts.
- Assisted customers with inquiries and product selections to enhance satisfaction.
- Maintained cleanliness and organization of checkout area to improve workflow.
- Collaborated with team members to optimize store operations during peak hours.
- Resolved customer complaints promptly, ensuring positive shopping experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Parking Attendant
ABM Parking Services
02.2019 - 04.2020
- Managed daily parking operations, ensuring efficient vehicle flow and customer satisfaction.
- Trained and mentored junior attendants on best practices and safety protocols.
- Implemented process improvements that enhanced operational efficiency in parking assignment.
- Monitored parking lot for compliance with regulations, addressing issues promptly.
- Developed and maintained positive relationships with customers, resolving concerns effectively.
- Coordinated with management to optimize staffing levels during peak hours.
Valet Parking Attendant/Head Cashier
SP+ Parking
03.2018 - 02.2019
- Assisted guests with vehicle retrieval and parking, ensuring prompt service and satisfaction.
- Operated various parking systems, maintaining accuracy in vehicle management processes.
- Coordinated with team members to streamline vehicle flow during peak hours, enhancing efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Maintained cleanliness and organization of parking areas, contributing to overall guest experience.
- Monitored parking lot activity through surveillance systems, ensuring security and compliance with policies.
Public Relations Manager
Qatar Embassy
12.2014 - 02.2018
- Developed and implemented strategic communication plans to enhance brand visibility.
- Managed media relations, securing coverage in key publications and outlets.
- Crafted compelling press releases and promotional materials aligned with company goals.
- Led crisis communication efforts, effectively mitigating reputational risks.
- Coordinated social media strategies, increasing engagement across platforms by leveraging analytics.
- Mentored junior team members, fostering professional growth and enhancing team performance.
Service Manager
Pep Boys Parts And Auto
05.2005 - 11.2014
- Oversaw daily operations, ensuring high levels of customer satisfaction and service quality.
- Managed inventory control processes to optimize stock levels and reduce waste.
- Trained and mentored team members, enhancing their skills and service delivery capabilities.
- Implemented process improvements that streamlined workflows and increased operational efficiency.
- Developed strategies to enhance service offerings, driving customer retention and loyalty initiatives.
- Analyzed performance metrics to identify areas for improvement in service delivery standards.
- Coordinated with cross-functional teams to resolve complex customer issues effectively.
- Resolved customer complaints in professional and timely manner.
Education
Diploma - Computer And Information Systems
IBM of El Salvador
El Salvador, CA11-1996
High School Diploma -
Colegio Liceo Cristiano
El Salvador, CA10-1995
Skills
- Brake systems
- Tire services
- Engine repair
- Suspension systems
- Advanced diagnostics
- Vehicle inspections
- Battery services
- Exhaust systems
- Steering systems
- Alignment services
- Performance tuning
- HVAC systems
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Senior Automotive Technician
Bridgestone Retail Operations LLC.
07.2021 - 10.2025
Driver, Warehouse Orders
Melogistx, Inc.
11.2020 - 06.2021
Cashier
Super Center Concepts, Inc
04.2020 - 11.2020
Parking Attendant
ABM Parking Services
02.2019 - 04.2020
Valet Parking Attendant/Head Cashier
SP+ Parking
03.2018 - 02.2019
Public Relations Manager
Qatar Embassy
12.2014 - 02.2018
Service Manager
Pep Boys Parts And Auto
05.2005 - 11.2014
Diploma - Computer And Information Systems
IBM of El Salvador
High School Diploma -
Colegio Liceo Cristiano