Carlos Velez
Elmira,NY
Summary
As an organized and dedicated professional, I have strong customer relations skills and can adapt to fast-paced work environments. I’m detail-oriented, decisive, and capable of multitasking effectively. I’m self-motivated and comfortable working independently or as part of a team to complete tasks accurately and on time. My work history reflects these abilities and skills.
Overview
11
11
years of professional experience
Work History
Warehouse Specialist
New York Fastener
Elmira, NY
06.2023 - Current
- Order Fulfillment: Efficiently picked orders and delivered them via truck, ensuring timely and accurate delivery.
- Customer Service: Provided excellent customer service, both in-person and over the phone, addressing customer inquiries and resolving issues.
- Product Handling: Loaded and unloaded products, ensuring safe and efficient handling.
- Documentation: Handled paperwork such as bills of lading for customers, ensuring accurate record-keeping.
- Forklift Operation: Operated a forklift, performing basic operations such as driving forwards and backwards, lifting and lowering the boom, and maneuvering in tight areas without damaging products.
- Order Selection and Staging: Selected and staged products for orders using a powered pallet jack, ensuring accurate and efficient order fulfillment.
- Racking Systems: Worked with racking systems, loading and unloading pallets, pulling and placing pallets on/off vertical product racking systems and trucks, and maximizing storage by stacking products vertically.
- Technology Use: Utilized a smart handheld device to pick items for customer orders, improving efficiency and accuracy.
- Teamwork: Collaborated effectively with co-workers in a team environment, jointly solving problems and improving processes.
Process Assistant
Corning Incorporated
Big Flats, NY
10.2020 - 12.2022
- Product Handling: Efficiently load and unload salt-coated vials and other products from packaging onto machinery.
- Equipment Operation: Operate heavy machinery and equipment to move products to their designated locations.
- Quality Assurance: Conduct thorough inspections of products to ensure there are no defects, maintaining the company's high-quality standards.
- Safety Team Involvement: Active member of the safety team, contributing to the creation of a safer work environment.
- Workplace Improvement: Regularly walk through the plant to assess each work location, suggesting improvements to enhance safety and ease of work for all employees.
- Signage Management: Ensure all signs around the plant are up-to-date and correctly positioned, enhancing navigation and safety within the facility.
Driver, Recon Specialist
Stateline Auto Auction
Waverly, NY
05.2018 - 07.2020
- Auction Participation: Actively had driver's drive cars through the auction every Friday, while interacting with dealerships in the process.
- Vehicle Preparation: Washed, cleaned, vacuumed, and waxed all cars scheduled for the week's auction.
- Team Collaboration: Worked in a team of four, efficiently dividing tasks to expedite vehicle preparation.
- Quality Assurance: Consistently met quality standards in all aspects of work.
Crew Member, Delivery Driver
Pizza Hut
Elmira, NY
01.2018 - 07.2018
- Food Preparation: Assisted in preparing food, adhering to the company's quality standards.
- Order Fulfillment: Ensured orders were correct and always delivered on time.
- Customer Service: Provided excellent customer service, both over the phone and in person.
Authorized Contractor, Technician
Mastec Advanced Technology
Elmira, NY
09.2017 - 01.2018
- Customer Service: Provided outstanding customer service, maintaining high levels of customer satisfaction.
- Equipment Installation and Troubleshooting: Installed, upgraded, and troubleshoot AT&T DirectTV equipment.
- Customer Education: Provided precise customer education on how to properly use the equipment.
- Tool Usage: Utilized a variety of hand and power tools, including wrenches, drills, proper measuring instruments, and wireless electronic testing devices.
- Site Assessment: Examined homes to determine the best spot to install satellite dish and run cabling.
Machine Operator, Marker
Masco Cabinetry
Sayre, PA
09.2016 - 09.2017
- Production Goals: Responsible for achieving production requirements in a fast-paced environment.
- Quality Assurance: Consistently met quality standards.
- Machine Operation: Operated multiple production machines.
- Quality Control: Identified and cut out defects from material.
Machine Operator, Customer Rep.
Staffing Agency
Binghamton, NY
08.2014 - 04.2015
- Machine Operation: Operated multiple production machines, creating plastic parts.
- Quality Assurance: Consistently met quality standards in product creation.
- Customer Service: Received and made calls to verify customer information regarding mortgages and refinancing, answering any questions to simplify their process.
Overnight Stock Team Member
Walmart
Johnson City, NY
11.2013 - 04.2014
- Merchandise Management: Stocked a variety of merchandise, ensuring store readiness.
- Equipment Usage: Utilized a hand jack to move pallets out of the truck and separate/break down shipments.
- Customer Service: Provided excellent customer service, assisting customers as needed.
Machine Operator, Assembler
Felchar Manufacturing Corporation
Binghamton, NY
09.2012 - 03.2013
- Assembly: Assembled multiple vacuum parts in a team-based setting.
- Equipment Operation: Operate heavy machinery and equipment.
- Team Leadership: Guided a small group, effectively delegating tasks and overseeing the packaging and shipment processes.
Education
High School Diploma -
Binghamton High School
Binghamton, NY06-2013
Skills
- Materials Handling and Transport
- Customer Service
- Equipment Management
- Inventory Management
- Warehouse Organization
- Computer Competency
- Consulting - Youth Advocate Program
- Warranty Requirements
- Truck Driving
- Forklift Operation
- Crane Operation
- Data Entry
- Truck Loading and Unloading
- Assembly and Production
- Stacking and Staging
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Warehouse Specialist
New York Fastener
06.2023 - Current
Process Assistant
Corning Incorporated
10.2020 - 12.2022
Driver, Recon Specialist
Stateline Auto Auction
05.2018 - 07.2020
Crew Member, Delivery Driver
Pizza Hut
01.2018 - 07.2018
Authorized Contractor, Technician
Mastec Advanced Technology
09.2017 - 01.2018
Machine Operator, Marker
Masco Cabinetry
09.2016 - 09.2017
Machine Operator, Customer Rep.
Staffing Agency
08.2014 - 04.2015
Overnight Stock Team Member
Walmart
11.2013 - 04.2014
Machine Operator, Assembler
Felchar Manufacturing Corporation
09.2012 - 03.2013
High School Diploma -
Binghamton High School
Similar Profiles
Elliamer TolentinoElliamer Tolentino
Production Operator at Rosario Fastener, Inc.Production Operator at Rosario Fastener, Inc.
Darryl WilsonDarryl Wilson
VMI Driver at Field FastenerVMI Driver at Field Fastener
Lantresse DayLantresse Day
Vender Management Inventory Representative (VMI Rep) at Field FastenerVender Management Inventory Representative (VMI Rep) at Field Fastener